| Address: | South West Delhi, Delhi |
I have given my car to your dealer m/s magic auto pvt. ltd situated at sector 24' dwarka new delhi-110078 for servicing. they have picked up my car from my residence at 11 am on 09.08.2016. at 2 pm they told me that there are some parts to be changed and expenditure of which will be rs.15000/-approx. i told him to go ahead. now today evening they told me that total bill will be rs.34000/-approx.. i told him to give some some discount. he has agreed for giving 15% discount on labour charges i. e 15% of rs.11000/-and you have to collect vehicle from service centre. i told them that i can not come as i come from my office at 8 pm and leave for office at 8.30 am. mr. naveen kumar, manager is refusing for delivery of vehicle at residence i. e in sector 12, dwarka and saying that i will get you check old parts. i said your bill is sufficient as it is showing that following parts has been changed in the vehicle. i dont need to check at your service station. he is refusing delivery of vehicle at my residence. kindly get my car delivered at my residence before 8.30 am or after 7.30 pm as i am not able to come at service station at 9 a. m. kindly get my car delivered at my residence am am ready to apy the bill. it is very rude and poor customer service if i dont get delivery of vehicle even after spending 340000/-for servicing. pl look into the matter and resolve by tommorrow evening,
Thanking you,
Your sincerely
Anil bareja
R/o a-402;'ishwar appartment'
Plot no 4 sector 12, dwarka,
New delhi-110078
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