Match Point Gps — gps system

Dear Ashish,

We regret the inconvenience caused to you. We are unable to get the exact details in our database, please provide your contact details on our mail id [protected]@matchpointgps.com or you can call us on our helpline no.[protected] /[protected].

Our Customer Support Team will contact you and try to resolve your concern at the earliest.

Regards,

Team matchpoint GPS

[protected] /[protected]

I installed matchpoint gps in my KUV 100 on 29th June 2028. But till date (04 july 2018) its not functioning at all. I have contacted customer care executives several times, even the technical person have checked it personally two times till date but its fruitless. I tried to email through the feedback window of the app, but it rejects my emails. I am tired of calling you again and again.
Hope you people resolve it as early as possible or refund me.

Birendra Kumar Roy
[protected]

Dear Roy,

We understand your disappointment and apologize for the inconvenience, our customer support team will get back to you shortly.

Regards,
Team matchpointGPS

I have not received any call from your side till date since your last reply on 8th August and your device is also not functioning at all ( its going to be 2 months on 29th August). So I request you to do the necessary proceedings to refund me and please you uninstall your device and take back. HDFC bank had charged Rs. 19000/- for your so called gps and If I purchase gps from other company it would cost only 4000/- to 5000/-. This is for your information.

Thank you Matchpointgps. My problem has been solved today.

Sir, please email us your contact and vehicle details along with your feedback to [protected]@mahindra.com or call us at [protected].

Regards,
Customer Care Team

Dear Farhad ji/ Amar ji,

I request you to plz go through my trail mails. I am continuously chasing your team from last 6-7 days but I don’t know why they are ignoring me.
My car BR-06- BJ-3092 GPS is not working at all from last 6 days and in my area theft activity is on peak.
From last week I have written 31 emails to [protected]@matchpointgps.com. And [protected]@mgps.com but nether on toll free number nor on whatsup Chat and not even on 31 emails done by me ;no one responded.
This is complete unacceptable and pathetic service which I have never expected from a brand like Matchpoint.
People have shown highly unprofessional attitude and after so many requests and soft reminders over emails they are still rigid to ignored me.

I am harassed totally and very fed up with the service for which I have paid 22000.
I again request you to please look into this at priority and kindly arrange me a technician and a call back on my mobile number [protected].

Mr Farhad/ Mr Amar- I believe that you people are most senior authority of this company and will really solve my issue by tomorrow itself.

If this will be done by you I would be highly appreciative towards this.. looking positive revert from you soon..

Best Regards,

Anuj Kumar
[protected]