Max Life Insurance Complaints & Reviews

According to the policy I have signed up for 6 pay and the policy term is 6 years ...accordingly I have paid up for the entire 6 pay ...I have opted to take the guaranteed maturity sum assured in lumpsum on the maturity date of 18th November 2020 instead of the monthly payout...the executives at the Maxlife salt Lake kolkata did not guide me properly to claim the maturity lump sum .. I was told I can only take the surrender value and not the Guaranteed Maturity Sum assured spelt out under the policy on the maturity date 18th November 2020 ...
To be honest I am losing faith on maxlife after this incident ...

I had a policy for my wife and it was in force for last 9 months. But it has been cancelled without any prior notification or intimation. While I spoke the customer service they are not responding and not providing the right information.

Policy Number: [protected]

I am an existing policy holder of maxlife insurance company since more than 2 1/2 years. I had applied for term policy of my wife.

This is a matter of deep concern that inspite of providing all the necessary information & documents and having done medical test with no adverse reamrks in the report as telephonically confirmed from the appointed doctor who had taken the medical test, policy of my wife is yet not finalized and is still under process.

They are harassing us continuously. If they are not issuing policy to my wife then clearly mention why they are molesting us since more than one month.

medical test had already been done in previous month. Now they are demanding for additional test.

inform me SPECIFIC REASON WITH SUPPORTING DOCUMENTS for additional test.

Request you to kindly do needful on my request in the portal status should be permanently delete my agent code.because I am working Tata AIG general insurance organization please delete my agent code.

I had a code with maxlife insurance company coimbatore branch when i was an employee.currently the status of the code is terminated due to mbr. I need to cancel/resign the code because in my current organization it is a complaince issue

Kindly cancel my irda agent code

Resp concern,

I deepmani das opted a policy on 18/02/2020. But at the time of signing the proposal, agent told me another and now when i get the policy and read thoriughly its another. For that i called customer care service no given in my policy. But its strange, customer service team is not able to clearify about my poliy and suddenly they disconnect my phone.
My registered ph no for policy is [protected].
Mail-id: [protected]@gmail.com

Need serious concern for my issue.

Application[protected] for assured wealth plan with max life insurance
Equote no. 5692ctie

Dear sir,
With reference to said application, i bought the policy online and paid the first premium for the same on 15/9/20 through netbanking.
But as of today (22/9/20) i'm yet to receive the policy kit online.
I send several e-mails but not received any reply from max insurance
Please help.

Two issues

Premium paid rs.3867 on 11.09.20 to my live policy no.[protected] thru debit card online.acct debited but receip not received from max life.

My cancelled policy no.[protected] is appearing with my phone /mail id no. Link. acct twith you in my acct.it should be removed from my mobile link.
My mobile number-[protected].mail id [protected]@gmail.com

Act urgently on those issues. Contacted your toll free number. They could rectify

I want to cancel my max life assured wealth plan policy which is under free look period. I applied for cancellation at bank and submitted all required document to bank on 31.08.2020. But bank is saying that cancellation request already send to max life on the same date. But still it is under process. Max life delaying the cancellation process intentionally. I want my premium money back to my account. Please help me.

Dear sir/madam,

I shiva kumar was not aware of your policy terms and conditions and even max life insurance team didn't explain the benefits of the policy, so i decided not to go further with this policy and i had been writing emails to your service desk on the above issue. While during the discussion the second year's premium is also been deducted from my account dated[protected], which is unfair and unfaithful,.

The policy which was given to me was a forceful agreement and your insurance agent never explained to me the benefits or premium to me properly, so i have decided not to continue with this policy anymore.

So i kindly request to refund my money which was deducted on[protected] @04.31pm

And the money which was in my account was kept for my dad, s operation, so hope you understand our situation and help us to get our money back

Requesting you to do the needful

Made a payment of rs.8926 to max life insurance policy no.[protected] through bhim upi, on 30th august, 2020.
It has been showing successful under transaction id - upi[protected], but it is not reflecting in the max account against my policy and i am not able to get premium payment receipt. Since, my due date of policy premium is aug-30, it is requested to send proof of my payment immediately to my registered mobile number.

Respected sir,
My name is mr. Sanket sanjayrao jadhav. Lives in golibar maidan, plot no-106, phaltan dist-satara, pin[protected] maharashtra.in company “max life insurance” address - max house third floor, 1 dr. Jha marg, okhla, new delhi 110020, india, customer help line no-[protected] for life insurance i paid rs 11, 461 (Eleven thousand four hundred sixty one only) on date 31-mar-2014, my life insurance policy no is[protected]. & dealer code is-505251. Contact no is [protected], address-anandghansociety, jan kshan lasurna, wal chand nagar, pune (413114), dealer name mr. Naresh vishnu kulkarni was told that you will get all your money back by the time you cancel your insurance plans. But i have not received my money back till today. Only take more money from us. Please get my money back, i am sending all my documents with you.
Please help me,

Your customer,

Sanket sanjayrao jadhav
Contact no-[protected]
[protected]

[protected]@gmail.com

Policy initiated on 08-nov-2009
Policy surrender request on june 14, 2019
Pan number was updated in the policy on july 05, 2019
Tds deduction happened june 21, 2019
Tds certificate was generated on june 25, 2020

Tds certificate is showing pannotavbl

Requested numerous times to get the pan number update on the tds certificate but denied the request. Since pan number was upadted on the policy on july 05, 2019, and tds certificate was generated on june 25, 2020, they should have put the pan number on it.

Now i am unable to file my taxes and claim the refund on the tds deduction

Dear authority,

It takes immense disappointment to inform you that your employees ms. Ruby pandey (Tel. :+91- 720*833 / 877*44) and mr. Ashish tripathi (+91-959*819), who are our relationship managers are extremely careless and lethargic.
Their behavior is absolutely unacceptable when it comes to providing assistance. Our calls are never answered and we are left helpless.
Customer care assistance is also less helpful in certain cases.
Extremely annoying behavior of both of them. Very unprofessional.
Previous complaints were dropped against ms. Ruby pandey and jitendra bharti, but it's indeed very disappointing that no action has been taken against them and the same behavior is continued.
I am planning to discontinue the policies where, we customers are treated in such a manner and disrespected.
I regret being a policy holder of your grade-less company.
Your agents are just made to complete targets and, thereafter, no response from them.
I am unable to express my disappointment and anger because i am bound to maintain my principles and decency.

Worse employees, even worse is your system and the worst is your company who encourage such misbehavior and hire such ill-mannered people.

My policy no. Is[protected] of max life insurance. I am a reputed customer of your company. My minthly premium of rs. 3748/- is being auto debited from my card without any information. I want to pay my premium by using other payment options like net banking, cash, cheque.
It is requested to deactivate the auto debit option from my card. So, that i can pay my premium the way i want to and remain a good customer of max life.

Head. Onlineservices,

It really frustrating experience i have received it from your entire team.

Its all starts in the middle of march month, i started getting calls from your telesales department to buy term insurance policy for my wife.
As per your telesales person, max life has started term insurance plan for housewife based on spouse policy which covers 50% of sum assured.

At that time i was covered under 50l term insurance of max life insurance policy no[protected], based on that she was about to get cover of 25l, however, i want to get her cover under 50l. With the same query i have sent an email to [protected]@maxlifeinsurance.com on saturaday 21 march. As expected i don't get any email reply but yes multiple phone calls to buy insurance for my wife under new term policy for housewife.

I have told salesperson, about all real existing facts that my wife is working but she is earning very less salary about 1.6l to 1.8l and she insisted me to buy term insurance policy under the housewife category before 31st of march due to financial year closure and i agree to buy term insurance for her under housewife term insurance. As i was interested to cover her under 50l, i was a shortage coverage of 50l for which i have shown interest to buy additional term insurance of 50 l.

Finally, on march 26 i bought two term insurance policy

Application no:[protected] term insurance: 50 l = still in progress even after completing all document request on time.
Application no:[protected] term insurance: 50 l = which was issued on may 29 almost 2 month later

Meanwhile, i have send multiple emails to [protected]@maxlifeinsurance.com to get the application status but no reply
Multiple phone calls to get the status, still profer response.
I have raised two 4363651, 4363662 complaints no resolution.

Let me know your decision about application no: 33747285. If you fail to issue within a week i need to go for cancellation of[protected] of existing issued policy which i have bought it to cover my wife.

I hope, you understand my level of being patience even after 2 months and a half. Now i can not be more patience.
I am hoping that i will at least get a reply.

Kindly investigate, why there was a delay of 2 and a half month

My policy no policy number:[protected] for max life insurance so far i paid 369493.11 rupees. As agent told to take this policy for 5 years and it gets matured after 10 years. We tried to contact the max life people and no is answerable and we can not able to contact any max life employee. Looks i am cheated on this policy and we dont even know when my plociy gets matured and how long we have to pay. This worst company i saw. I need my fund to get returned. My email id
; [protected]@gmail.com.

I received lot of call on this no [protected] for agent code deactivation
But not received any message or mail they was said that ur fund will transfer to your agent how it is possible

Please look into this matter

Dear sir,

Hope you are doing well!

I am bhubhinder singh from tanzania, east africa.

My first premium of inr 5, 00, 000/- withdrawn from my axis bank phagwara nre account has not been credited so far.

Please assist in this regard and oblige.

Regards,

Bhubhinder singh
Office: +[protected], home: +[protected]

_
Reg: cancellation of insurance application[protected]

27-nov-19
[protected]

Dear mr. Bhubhinder singh,

Thank you for considering max life insurance for your life insurance need.

We have carefully reviewed the information provided in your application, and regret to inform you that we cannot offer the proposed life insurance plan to you.

We will refund your initial premium amount shortly.

We hope to serve you in future.

Warm regards,
Max life insurance

Dear sir / madam,
I would like to bring to your notice the difficulties i am facing right now, due to which i am being forced to surrender the policies due to financial difficulties we are facing in this pandemic...
I urgently need the funds to meet my daily expenses and provide for my family...
Please do the needful... My policies number are[protected] and[protected]...
Thanking you...!