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Max Life Insurance Complaints & Reviews

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4.3
Updated: Apr 18, 2025
Complaints 1172
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983
Unresolved
189
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Max Life Insurance reviews & complaints page 5

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S
sonyharsh1993
from Malkajgiri, Telangana
Sep 1, 2022
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Request for NOC on priority basis

Dear sir/mam,

My name is Harsh Wardhan Sony my code is 834657 I was joined Max Life Insurance in January 2021 but due to my mother's health issue I immediately moved to my home town as there is no sibling of mine and my father is no more with us. So I didn't work and I was not in Hyderabad. Now all set and I came and after all efforts got the job and I need my NOC as in my office it's required as my salary got on hold because...
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venkatesh tamlurkar
from Noida, Uttar Pradesh
Aug 27, 2022
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Closure of my policies

Address: Hyderabad

I have requested online for closure of my policies and promptly received a response that their company executive would get back and support. However, after 2 days of no response I contacted my relationship manager for assistance. He too without assisting rejected my call and sent a message to contact their customer service through email. I've sent email for which I again received an acknowledgement that someone from company would contact...
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K
kaley singh
from Mumbai, Maharashtra
Aug 26, 2022
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Resolved

Address: A-1401, RG Residency,, Sector-120, Noida.

It is once again bring to your notice that both max representatives Ms.Jyotsna and Mr.Gagan Gupta had misguided me while giving Max life flexi wealth advantage plan-policy no.[protected].They told that initially once Rs.50000/-premium annually is to be paid and there after that less premium can be paid as per choice, but on receiving policy documents it was mentioned clearly in policy that premium Rs.50000/-is to be paid annually for five years so i was cheated by max representatives.
In this regard once again i request you that i m not in capacity to pay annum premium Rs.50000/-so my premium may be considered Rs.20000/-per annum and rest excess amount Rs.30000/-may be refunded in my ICICI bank account no.[protected] in sector 119, Noida and IFSC is ICIC0002506.

Thanks,

kaley singh
[protected]
Policy no.[protected]
Mar 26, 2025
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2022
Max Life Insurance Customer Care's response Hi Kaley,

We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

Regards,
Team Max Life.
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    D
    Dilip562
    Aug 23, 2022
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    Resolved

    Every month on last date of month, approximately 500rs deducting from my axis saving account through ecs.
    I dont know why max life is deducting amount i havent taken any insurance and i havet signed any aggrement as such.
    Please stop ecs deduction and refund my money back till now what is been deducted.
    My contact [protected]
    My name Dilip K
    Oct 10, 2022
    Complaint marked as Resolved 
    Max Life Insurance customer support has been notified about the posted complaint.
    Verified Support
    Sep 06, 2022
    Max Life Insurance Customer Care's response     Hi Dilip,

    We request you to visit the following link - https://bit.ly/2QEf2jn and add your bank details for initiating payment through ECS. Do reach out if there's anything else we can help you with.

    Regards,
    Team Max Life.
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      H
      Harsh9488
      from Faridabad, Haryana
      Aug 23, 2022
      Resolved
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      Resolved

      Regarding Policy Surrender Request (Policy no. - 406431254)

      I send the surrender request for the Policy no.[protected] and generated three tickets for the same but everytime they close the tickets without resolving the request.
      These are the Ticket no.
      19018951
      19012156
      19025210

      I contacted the relationship manager also he also miss guided me that surrender request is in process.

      Request you to please take the action as soon as possible to...
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      P
      Prakash kunjuraman
      Jul 31, 2022
      Resolved
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      Resolved

      Address: Karnataka

      Please my Insurance Policy Cancel
      PRAKASH KUNJURAMAN
      Cell Phone number [protected].
      Amount Bank Account number Refund
      Sep 6, 2022
      Complaint marked as Resolved 
      Max Life Insurance customer support has been notified about the posted complaint.
      Verified Support
      Aug 04, 2022
      Max Life Insurance Customer Care's response       Hi Prakash,

      We regret the inconvenience caused. Our team member will connect with you and address your concern in the best manner possible.

      Regards,
      Team Max Life.
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        B
        bhavin_parekh2
        from Mumbai, Maharashtra
        Jul 31, 2022
        Resolved
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        Resolved

        Ecs getting deducted for unknown policy

        Address: Andheri

        Hi, i have a max insurance policy however it is a one time early payment life insurance. Recently I have had money getting deducted from my bank account every month. The message mentioned is that it's a ecs deduction for policy . Please help urgently as I haven't subscribed to any such policy. See attached photo....
        +1 photos
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        G
        gopalavnv
        from Mumbai, Maharashtra
        Jul 29, 2022
        Resolved
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        Resolved

        Cheating Case for closing the policy

        Address: New Delhi

        I put forth my grievance to Bharti Axa for providing me justice with regard to a fraud case and misguided / cheated by the staff of Max Life.

        On 26/10/2021, after login the website of Max Life for the status of my Max Life policy No.[protected], I received a call from a person called Sanjay Singh (Mobile No. [protected]). He was saying that he is the staff of Max Life Insurance and accordingly I was enquired about the benefits...
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        S
        sbsinghh729
        Jul 28, 2022
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        Resolved

        Address: Dombivali east, pahdke road , omkar buiding 3rd floor

        I have joined maxlife insurance on 21 September 2021 i have worked there for 6 months till 31 march 2022,
        Now since i have left the company i cannot see any pf amount generated by the employer in the epfo portal thus i cant withdraw the same . Please help
        Mar 26, 2025
        Complaint marked as Resolved 
        Max Life Insurance customer support has been notified about the posted complaint.
        Verified Support
        Aug 30, 2022
        Max Life Insurance Customer Care's response         Hi,

        We regret the inconvenience caused, please share your employee code and contact details along with your branch location. Our team will get in touch with you soon.

        Regards,
        Team Max Life.
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          K
          kmaji
          from Kolkata, West Bengal
          Jul 26, 2022
          Resolved
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          Resolved

          Deactivation of Max Life policy[protected]
          Oct 7, 2022
          Complaint marked as Resolved 
          Max Life Insurance customer support has been notified about the posted complaint.
          Verified Support
          Aug 30, 2022
          Max Life Insurance Customer Care's response           Hi,

          Thank you for reaching out to us. To surrender your policy, click on the following link - https://bit.ly/3eWDZzM. Do let us know if there's anything else we can help you with.

          Regards,
          Team Max Life.
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            A
            Adm yogesh Chourasia
            Jul 22, 2022
            Resolved
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            Resolved

            Address: maida mill mp nagar bhopal madhya pradesh

            Dear sir I am ex employee of the max life insurance company and I trying to communicate with back office team and help desk for my pf but they don't help me please help me.i want my pf with interest.
            thanks and regards
            yogesh chourasia
            BPL1044
            [protected]
            Bhopal maida mil branch
            madhya pradesh
            Oct 5, 2022
            Complaint marked as Resolved 
            Max Life Insurance customer support has been notified about the posted complaint.
            Verified Support
            Aug 30, 2022
            Max Life Insurance Customer Care's response             Hi Yogesh,

            We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

            Regards,
            Team Max Life.
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              M
              Mohit 14881672F
              from Indore, Madhya Pradesh
              Jul 17, 2022
              Resolved
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              Resolved

              Address: Max Life Insurance, Indore

              In Feb 2022 I bought an insurance from Max Life Insurance through an agent in which I have submitted Rs 100000 so far. The benefits which were explained to me while selling the insurance is totally different which I got to know after getting the softcopy of the insurance in my email. I have been trying to cancel the insurance since Mar 2022 and refund my submitted amount. I have also complaint to IRDA but no action has been taken either by the company or by the IRDA. So I request you to take necessary action against the company so that I can get my submitted amount back.
              Mar 26, 2025
              Complaint marked as Resolved 
              Max Life Insurance customer support has been notified about the posted complaint.
              Verified Support
              Aug 23, 2022
              Max Life Insurance Customer Care's response               Hi Mohit,

              Thank you for reaching out to us. To surrender your policy, click on the following link - https://bit.ly/3eWDZzM. Do let us know if there's anything else we can help you with.

              Regards,
              Team Max Life.
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                M
                Mandavi sinha
                Jul 14, 2022
                Resolved
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                Resolved

                Address: Delhi

                I got a call regarding removing the agent no and then payment of 30 k and then 50 k
                And it it refundable in 1 day on my father policy
                Mar 26, 2025
                Complaint marked as Resolved 
                Max Life Insurance customer support has been notified about the posted complaint.
                Verified Support
                Aug 22, 2022
                Max Life Insurance Customer Care's response                 Hi Mandavi,

                We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                Regards,
                Team Max Life.
                Verified Support
                Aug 22, 2022
                Max Life Insurance Customer Care's response                 Hi Mandavi,

                We regret the inconvenience caused. Please share your contact details along with your policy number and our team member will get in touch with you.

                Regards,
                Team Max Life.
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                  G
                  Ganesh@2505
                  Jul 14, 2022
                  Resolved
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                  Resolved

                  Address: Ahmednagar

                  Irda — deactivate of my life insurance agent code
                  Ganesh balasaheb Phatangare
                  from Ahmednagar, maharashtra
                  I am Ganesh Phatangare Mg requesting to cancel my agent code of Max life insurance company because of appointment of my new job.
                  Name : Phatangare Ganesh balasaheb
                  Agent code : 106693
                  Date of appointment : 2020
                  Pan no: DKUPP4991Q
                  Company: MAX life insurance COMPANY

                  Please and kindly cancel my code and do the neeful

                  GANESH PHATANGARE
                  +1 photos
                  Sep 23, 2022
                  Complaint marked as Resolved 
                  Max Life Insurance customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 23, 2022
                  Max Life Insurance Customer Care's response                   Hi Ganesh,

                  We regret the inconvenience caused, please share your branch location. Our team will get in touch with you soon.

                  Regards,
                  Team Max Life.
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                    I
                    IshaAdhikari
                    Jul 7, 2022
                    May 6, 2025
                    This thread was updated on May 6, 2025
                    Resolved
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                    Resolved

                    Max Life Monthly Income Advantage Plan- Money not refunded despite many request

                    I m writing to inform you that i was sold this policy with the promise that i can claim refund after 1 year of purchase of the policy anytime, since it was sold to me by my Yes bank employee i had full trust that i will get my money back because i never wanted to invest in a long term savings plan that too 12 years.Mr. Chaudhary was the employee who missold me the policy, now i am being harrased for last few years to get my hard earned money...
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                    M
                    Mehtapiy
                    from Noida, Uttar Pradesh
                    Jul 3, 2022
                    Resolved
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                    Resolved

                    Life Insurance Max Life Life Gain Plus 20 Participating Plan

                    When I bought this policy, I was told that I will get 100% premium along with my principle paid after 10 years.

                    However when I checked I was told that I have to wait for 20 years as I will be given additional 10% along with it . I asked them that I am ok not getting 10% additional but they told me I have to wait for another years to get even my principal which I paid .

                    I paid 6 installment of 50000 from 2011...
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                    D
                    Dibya jyoti pathak
                    Jul 1, 2022
                    Resolved
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                    Resolved

                    I m x employee of maxlife insurance and i hold a pf with Max life which I tried to transfer through one epf guidelines of Indian government, but neither is the amount being transfered nor i can see the amount as it's a trust as mentioned by the epfo website. My member ID with Max life is LDJAL[protected]/384/LDJAL[protected] . Kindly help me as it's my hard earned money .
                    Mar 26, 2025
                    Complaint marked as Resolved 
                    Max Life Insurance customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 27, 2022
                    Max Life Insurance Customer Care's response                     Hi Dibya,

                    We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

                    Regards,
                    Team Max Life.
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                      N
                      Nayan Bhandarkar
                      Jun 28, 2022
                      Resolved
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                      Resolved

                      Address: Nagpur

                      I have served full notice period to company and submitted all assets but still company put recovery on me. My employee id is NPR1224.
                      Kindly help to resolve this issue and mail me related documents.
                      Mar 26, 2025
                      Complaint marked as Resolved 
                      Max Life Insurance customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 29, 2022
                      Max Life Insurance Customer Care's response                       Hi Nayan,

                      We regret the inconvenience caused, please share your contact details along with your branch location. Our team will get in touch with you soon.

                      Regards,
                      Team Max Life.
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                        S
                        Sumitvermabrt007
                        from Delhi, Delhi
                        Jun 13, 2022
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                        Dear sir/madam,
                        My Name is Sumit Verma my pf member is LDJAL[protected]
                        I have sent all pf Withdrawal physical form along with all Required documents on 10 may 2022 to HRBP Helpdesk, udyog vihar, Gurgaon and I have also mailed at claim.[protected]@maxlifeinsurance.com
                        Neither I didn't received amount nor any reply
                        Kindly help me out the same, Because I need the money urgently for sister's marriage
                        Thank you

                        Regards

                        Sumit Verma
                        [protected]
                        Max Life Insurance customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 13, 2022
                        Max Life Insurance Customer Care's response                         Hi Sumit,

                        We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

                        Regards,
                        Team Max Life.
                        Jun 27, 2022
                        Updated by Sumitvermabrt007                         I have emailed many time at claim.[protected]@maxlifeinsurance.com but there is no response Received yet. Kindly help me out .
                        Its an emergency need
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                          S
                          Sumitvermabrt007
                          from Delhi, Delhi
                          Jun 4, 2022
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                          Address: K16, 2nd floor, pratap nagar, delhi 110007

                          My Name is Sumit Verma my pf member is LDJAL[protected]
                          I have sent all pf Withdrawal physical form along with all Required documents on 10 may 2022 to HRBP Helpdesk, udyog vihar, Gurgaon
                          Neither I didn't received amount nor any reply
                          Kindly help me out the same
                          Thank you

                          Regards
                          Sumit Verma
                          [protected]
                          [protected]@gmail.com
                          Max Life Insurance customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 04, 2022
                          Max Life Insurance Customer Care's response                           Hi Sumit,

                          We regret the inconvenience caused, please share your employee code, along with your branch location. Our team will get in touch with you soon.

                          Regards,
                          Team Max Life.
                          Jun 04, 2022
                          Updated by Sumitvermabrt007                           My employee Code was DEL7509 and My Branch location was Moti nagar, Delhi 110015
                          Verified Support
                          Jun 06, 2022
                          Max Life Insurance Customer Care's response                           Hi Sumit,

                          We have noted your query. Please write to [protected]@maxlifeinsurance.com and the team will get in touch with you.

                          Regards,
                          Team Max Life.
                          Jun 06, 2022
                          Updated by Sumitvermabrt007                           Please share me Mail id coz this email id is not visible here... kindly share it on my personal email id. That is [protected]@gmail.com
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