[Resolved]  Max Life Insurance — consider my complaint, take necessary action against frauds and refund amount of rs. 15, 000/-

Address:New Delhi, Delhi

I lost amount of rs. 15, 000/- in the name of max life insurance company. On[protected] one person called by name mr. Abhinav shukla ([protected]) and he told that sanctioned dividend rs 1, 95, 960/- one premium is pending to get maturity of my policy. If i paid advance premium rs. 15, 000/- immediately they closing my policy and transferring total amount of maturity amount and dividend amount with bonus. I believed his wordings as same i transferred rs. 15, 000/- though tez app from my account to his account which is given to me that is ift services a/c [protected], ifsc psib0000775. I wait for long days, but he did not transferred any amount to my account. Hence, i posted complaint by courier to max life insurance company address.

Further, i stating that again another person called me on[protected] by name mr. Mahaveer mishra ([protected] and [protected]) working as fund manager in max life insurance company. And he told that, we received your complaint which is sent by courier and closed the policy, you get maturity amount rs. 3, 10, 100/- this amount will transferring after you paid rs. 15, 000/- for processing fee. I rejected to pay the said amount and asked his staff number (Reference id) and call me through company number, he refused to say the details and disconnected his call.

All these matters i submitted to max life insurance company. Still i haven't received any response from your office. My humble request with you, kindly take necessary action and please refund my money as soon as possible... Thanking you..🙏🙏🙏

Thanking you sir,

Yours faithfully
Sd/-
(Krishnamma raichur
@ krishna veni)
Policy no.[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Nov 8, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Oct 08, 2018
Max Life Insurance Customer Care's response
Dear Krishnamma, Your privacy, and security are of the utmost importance to us. We apologize for the inconvenience you had to face. We have raised an alert for your policy number and our representative shall reach out to you shortly to help you fix this issue.
Regards,
Team Max Life Insurance
Verified Support
Oct 08, 2018
Max Life Insurance Customer Care's response
Dear Krishnamma, Our representative tried to get in touch with you but couldn't reach. However, We wish to confirm that this call was not from Max Life Insurance. It appears to be an unsolicited call made by unscrupulous elements in the name of Max Life Insurance.
The payment remitted was not made to Max Life Insurance but to a third party who in no way is related to Max Life Insurance. The further detailed explanation and information has been sent to you on your registered email id.
Regards,
Team Max Life
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1159
    Pending
    0
    Resolved
    902
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information