[Resolved] Max Life Insurance — deactivation of auto debit from my card | |||
My policy no. Is[protected] of max life insurance. I am a reputed customer of your company. My premium of rs. 5000/- is auto debited from my card without any information. I want to pay my premium by using other payment options like netbanking, cash, cheque. It is requested that the auto debit option may be deactivated from my card. So, that i can pay my premium the way i want to and remain a good customer of max life. Thank you. Abhika bohra Policy no.[protected] Mobile:[protected] Was this information helpful? | |||
May 5, 2019 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Mar 28, 2019 Max Life Insurance Customer Care's response Dear Abhika, We are very sorry about the inconvenience caused to you, and will help with its resolution. Thank you for sharing your policy number. Our customer service team will reach out to you shortly to help understand the issue in detail and resolve it. Regards, Team Max Life Insurance Verified Support Apr 04, 2019 Max Life Insurance Customer Care's response Dear Abhika, Our customer service team tried to reach out to you but the call couldn't connect through. However, we confirm you that basis your request we have deactivated the ECS facility and the future payment method as cash / cheque / demand draft / online payment. So, that you can pay the future premiums as per your convenience. Do reach out if there's anything else we can help you with. Regards, Team Max Life Insurance | |||
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
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