[Resolved] Max Life Insurance — Details of my policy and my personal details of identity | |||
Today i got a phone call on my mobile from a person said to be calling from bima lokpal sector 135 plot 140 noida asking me about any problem with regard to agent or the insurance company. Then he enquired about policy number my date of birth so that he can forward my complaint and let me know the latest fund value bonus declared and the maturity nav value of all my life insurance policy. I asked him to send me his name address by sms he refused instead asked my email id so that he can send reply by his email. When i threatened him that i am going to police station or ring 100 to file fir against him, he said my voice is not clear. And if i am calling from metro train why my mobile voice is not audible. Finaly he cut the call abruptly. Such calls appear to be fake and every day some girls are calling similar calls for details of complaint against insurance company /agent not giving service etc. On calling for fir the girls abruptly cut the call. Today phone call was from[protected] at 16:49:10 lasting for 14:08 minutes. Please look into the matter and get the matter investigated through police authority / irda crime branch etc to nab the culprits otherwise public will lose faith in the government functioning and investment in insurance sector on long term basis affecting our nation econome adversaly besides cyber crime and digital technology frauds by impersonation, cheating, extortion of money by undue pressure, luring into job, quick service for funds payment release etc. Senior citizens physicaly inactine persons ladies students etc can become soft target of fraudulent unscrupulous elements searching fake jobs. Was this information helpful? | |||
Jun 23, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support May 23, 2017 Max Life Insurance Customer Care's response Dear D V Joshi, We apologize for the inconvenience caused to you.Our customer representative tried searching for your records with the policy number shared by you, however the policy number is incorrect as per the records. Kindly share the correct policy number and share your contact details for fast resolution. In future you can reach max life directly on [protected]@maxlifeinsurance.com and mention ticket number 18289925 in the subject line of all the emails regarding this. Regards, Max Life Insurance.
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