[Resolved] Max Life Insurance — double payment for max life insurance policy no[protected].

[Resolved] Max Life Insurance — double payment for max life insurance policy no[protected].

P putrevu1975 from Chirala, Andhra Pradesh

I m max life insurance policy holder. My policy no[protected]. I paid premium rs 29642 through sbi debit card on 10 the sep, 17. Premium receipt was generated. But on 12 the sep, 17 the same amount was debit from axis bank ecs mode. Then i known i paid double amount for the premium. So i request you to please back my amount and deposit into axis bank account as early as possible. My account no.[protected]. I wish to solve my complaint 2 or 3 days thanking you sir Was this information helpful? No (1) Yes (0)
Oct 20, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 Max Life Insurance Customer Care's response Dear Putrevu, We apologize for the inconvenience you have faced. Our customer representative tried speaking you on your registered number, but it was not available. Kindly share a good time to speak to you. Also, please never share your policy details on the timeline to maintain security of your policy related information. Regards, Max Life Insurance. Sep 20, 2017 Updated by putrevu1975 I m having max life insurance policy my policy no[protected]. I paid premium amount 29642 through sbi debit card on 10 _09_17. On 12-09-17 the same amount was debited from axis bank ecs mode. Then i known i paid double payment for one policy. So i request you to please pay back my premium amount and deposit into my account as early as possible. I already post a letter to max life insurance care. Thank you sir Verified Support Sep 25, 2017 Max Life Insurance Customer Care's response Dear putrevu1975, We apologize for the inconvenience you have faced. Our customer representative tried contacting you but the policy number shared by you is not correct. Kndly share the correct policy details and your contact number. Please do not share the details in public forum for security reasons. Kindly inbox the details or mail us at [protected]@maxlifeinsurance.com. Regards, Max Life Insurance. Sep 25, 2017 Updated by putrevu1975 Respected sir I am max life insurance policy holder.my policy no.[protected].i pad rs 29642 for max life insurance policy premium on 10 .09.17 through SBI Debit card.and premium receipt was generated.on 12.09.17 again rs.29642 was debited through axis Bank ecs mode.then I known double payment paid to the policy.i request you to please pay back my amount and deposit into my axis bank account.i submit all necessary documents to max life.for pay back amount.neft request form also receive you.thanking you sir . Sep 25, 2017 Updated by putrevu1975 My phone no.[protected] for contact Sep 28, 2017 Updated by putrevu1975 Sir, I am policy holder of max life insurance.on 8 th SEP, 17 I paid primium amount rs 29642 through SBI debit card and receipt of premium payment was received.on 10/09/1975 the same amount was debited from axis bank ecs mode.then I known double payment was paid for the policy.so I request you to pay back my premium amount inyo axis bank account.my policy no.[protected].and my photo.no [protected].i already submitted a request letter premium receipt mini statement of axis and SBI along with NEFT form also.thanking you Verified Support Oct 04, 2017 Max Life Insurance Customer Care's response Dear putrevu1975, In order to provide a quick resolution, it is important for us to speak to you and get the complete details regarding your case.In future you can reach max life directly on [protected]@maxlifeinsurance.com. Regards, Max Life Insurance. Oct 09, 2017 Updated by putrevu1975 Respected sir I m Satya srinivasa rao putrevu.i am policy holder of max life insurance.i send more mails to you for my double payment.almost one month has gone.but no reply from you.i submitted all details of me for concerning double payment.why it will deleyed to back my amount.whom can I report to this issue.i send NEFT form, bank statement policy primium copy, consent letter to you one week back.what can I do for back my premium amount
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