[Resolved] Max Life Insurance — Fake Call

 
13 Reviews
 bosu babu v on Mar 3, 2017
Dear Sir,

I am got Two phone calls to remove agent code deactivation process from my max life insurance policy[protected] to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents, and asked me to confirm availability in hometown for collecting the following documents like:

1.Address Proof
2.ID Proof
3.Passport size photo
4.Cancelled Cheque

The caller saying that this year company has gain growth of Rs.18000C, so that company has decided to declaring the bonus value of Rs.1, 02, 000/- to policy holder,

For that the policy holders have to create one dummy policy to deactivate the Agent code, and then the bonus amount will be credit to you directly to policy holder.

The caller asked me to pay 1, 00, 000 it’s refundable and said will remove agent code from my policy. The 1ST caller said her name was Arti Sharma Mobile Number: [protected] and 2nd Caller Said and her phone Nandini Sharma Mobile Number [protected]

For trusting them on discussion they are confirming the policy number, second confirming that Date of Birth.

I am replied her i will go to the branch and then i will submit the documents, But they are ignored me to go branch and i got a doubt, and immediately I am recorded the call too.

Note:
1.How the concern per got my contact details ?
2.How the per got policy number ?
3.How they know the policy holder’s Date of Birth details?

In the above is for your information and provide me necessary guidance in this regards.
Complaint marked as Resolved Apr 15, 2017

Complaint Status


[Mar 03, 2017] Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Max Life Insurance Customer Care's response, Mar 06, 2017
Dear Bosu, we apologize for the inconvenience you have faced. Our customer representative has spoken to you. We are investigating the details of your concern and will get in touch with a resolution shortly. In future you can reach max life directly on care@maxlifeinsurance.com.Regards, Max Life Insurance.
Verified Support
Max Life Insurance Customer Care's response, Mar 14, 2017
Dear Bosu, Our customer representative has investigated your concerns and found it to be a case of spurious calling. We would suggest you to immediately lodge a police complaint in this regard. Max Life Insurance will lend all the possible support required by the authorities to nab the culprits behind it. In future you can reach max life directly on care@maxlifeinsurance.com.Regards, Max Life Insurance.
Complaint comments  12 Comments     Updated: Share0Tweet0Share0

Comments

Dear Sir

Today I also got cal from this number [protected] to deactivate agent code, when I told to mail me regarding this, then they said they haven't authority to mail. How our data has been leaked? Now I am going to stop all my Max policies and refund my money back.

Sanjeev
Dear Sir/Madam,

Today again i got a fake call from another number [protected], i am having proof of recorded call.

One thing i am not getting that how the person know my mobile number, my mother policy number etc.

I think Max Life insurance is playing a game with public, by fraud business.

I am not having the option to Place a manual complain on behalf of company, because of sharing the customer data like personal details with third party as well.

Thanks an regards,
BOSU BABU.V
[protected]
Dear Sir,

I am got Two phone calls to remove agent code deactivation process from my max life insurance policy[protected] to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents, and asked me to confirm availability in hometown for collecting the following documents like:

1.Address Proof
2.ID Proof
3.Passport size photo
4.Cancelled Cheque

The caller saying that this year company has gain growth of Rs.18000C, so that company has decided to declaring the bonus value of Rs.92000/- to policy holder,

For that the policy holders have to create one dummy policy to deactivate the Agent code, and then the bonus amount will be credit to you directly to policy holder.

The caller asked me to pay 30000 it’s refundable and said will remove agent code from my policy. The 1ST caller said her name was Preethi Tiwari Mobile Number: [protected] and 2nd Caller Said and her phone Rahul Kashyap Mobile Number [protected]

For trusting them on discussion they are confirming the policy number, second confirming that Date of Birth.

Then i spoke to the Customer care Max life insurance and understood its a Fraud call, and I have recorded the call too.
I have got a similar call today asking the same thing. But not sure how these fake caller got all our policy details, including the full name, date of birth, the premium paid till now etc.. I got the call from the number +[protected] by name Mr. Vikram Mehra employee Code BEL 0160
Today I got a call from +[protected]. The case is similar to the one posted in the thread telling me that some commission will be transferred to the agent. I have registered complaint with max life call centre.
I am not sure how my data was leaked to the fraudster?
Even I got a similar call today and they asked me the same documents. Can someone tell me is this a fake call?
Even i got same type of call
Hey i am amith, even i had got the call,
Max life insurance company is playing a game, how could other people know the details of my policy
with complete details, i visited the branch they are so careless, they are not interested to listen at all
The agent of my policy told all false information about the sum assured and bonus,
I recommend not to take any max policy either go to lic its best then this cheaters
Even I got the call today for agent code deactivation process and asked to pay rs. 50, 000 for another policy to create dummy client id to receive agent commission of rs 80, 000.

If maxlife guys are listening, could you pls let know how do they know all the minute details?

We all Should take this privacy and security issue to IRDA and consumer forum.
Same call came to me as well max life Insurance is giving our data to all fraud company.can we trust to max life insurance?
Dear Sir
I got the same calls, and I informed company they have confirmed that it is a fraud call and given solution. But now today also I received call from another number asking payment.
I am fed up of such things now.
How these callers have very personal information of mine when that was submitted to company on surety that they do not pass on information to such scamsters.
Dear Sir,

Fake Calls : recommending to redirect bonus to the policy holder

I got Two phone calls to remove agent code deactivation process from my EDELWEISS Tokyo insurance to stop sending bonus and commission to agent. Asked me to fill application and forward other relevant documents, and asked me to confirm availability in hometown for collecting the following documents like:

1.Address Proof
2.ID Proof
3.Passport size photo
4.Cancelled Cheque

The caller saying that the bonus is of 1 Lakhs.

For that the policy holders have to create one dummy policy to deactivate the Agent code, and then the bonus amount will be credit to you directly to policy holder.

The caller asked me to pay 49, 000 it’s refundable and said will remove agent code from my policy. The amount had to be paid in terms of bonus etc The 1ST caller called from [protected] with name told me as Sukala and the final (supposed to be GBIC officer) called from [protected] with name told as Ankur Desai.

what surprises me is my personal data of policy /dob/ premium amount details etc are all with them. There is absolutely no data privacy .

My request is to please do the strict action of these fraudster at earliest.

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    Max Life Insurance - Fake Call