[Resolved] Max Life Insurance — Force clouser of Policy ,Payment of Policy premium paid Amount | |||||
Sir, Ihave taken one policy from Max Newyork life During the year 2011 March 24th, and the policy number is[protected], My clint ID NO-[protected], I have Paid two instalments @Rs 25000/yanam, Total amount paid is Rs 50000, (Fifty thousand)Through Axis Bank Eluru, West godavari dT, Andhrapradesh, But Due to my financial problems i could not able to paid the premium amounts, and discontinued the policy, I approched the local Branch office and requested for the retun of the premium amount, But they refused to return the amount and demanded me to continue the policy then only i wll get the total amount at maturity or on death, and i also contacted the head office through customer care I have received the same reply, So I request the Consumer complaints forum to go through my complainent, and see justice to be done to me and instruct the Max Newyork Life insurance company to refund my premium amount Regards K.Markandeyulu, Flat No c-4, SriHarsha Towers, Tenaliramakrishna st, Ashoknagar, ELURU-534002, Andhrapradesh, Mobile*[protected] Mail Id - [protected]@gmail.com Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 19, 2017 Max Life Insurance Customer Care's response Dear Mr. Markandeyulu, we apologize for the inconvenience you have faced. Our customer representative tried contacting on the number mentioned by you but it was unreachable. Kindly share an alternate number and a convenient time when our customer representative can connect with you at the earliest to understand your concerns in greater detail. Incase you need any further information kindly write to us at [protected]@maxlifeinsurance.com and mention ticket no 17833932.in all future communication on the subject. Regards, Max Life Insurance. Verified Support Jan 25, 2017 Max Life Insurance Customer Care's response Dear Mr. Markandeyulu, Our customer representative has analyzed your case and has sent you a response to your query on your registered e-mail id. Regards, Max Life Insurance. | |||||
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