[Resolved]  Max Life Insurance — fraud call

Address:700091

I received a call from phone number :‭+[protected]‬, claiming to be a max life insurance agent.
He knew all my details like policy number, the exact amount and the bank and branch from which this policy was bought.

He said that if i pay before 10th of january i would get a rebate of 10%. Drawn by the offer i tried going to the site and pay from there. But it showed me the actual amount. On calling him back, he articulately told me that this is because site is labelled with your userid and thus not able to lessen the amount. He then asked me to pay via netbanking and said he would send the details in half an hour. This act caught my attention and thus i called toll free number to check the credibility. Where they confirmed that it was a fraud call.

I request you to pay attention to the matter and try catching this culprit. Also investigate how private information like policy number, amount etc was accessible to him.
Was this information helpful?
No (0)
Yes (0)
Feb 12, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Jan 11, 2018
Max Life Insurance Customer Care's response
Dear TSinha, our customer representative has mailed you the steps that you can take incase you notice a fraudulent activity. Max Life will support you and the authorities in the investigation process in all possible ways.

Regards,
Max Life insurance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Max Life Insurance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1159
    Pending
    0
    Resolved
    902
    Max Life Insurance Phone
    +91 11 2693 3610
    Max Life Insurance Address
    Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
    View all Max Life Insurance contact information