[Resolved] Max Life Insurance — fraud call | |||
I received a call from phone number :+[protected], claiming to be a max life insurance agent. He knew all my details like policy number, the exact amount and the bank and branch from which this policy was bought. He said that if i pay before 10th of january i would get a rebate of 10%. Drawn by the offer i tried going to the site and pay from there. But it showed me the actual amount. On calling him back, he articulately told me that this is because site is labelled with your userid and thus not able to lessen the amount. He then asked me to pay via netbanking and said he would send the details in half an hour. This act caught my attention and thus i called toll free number to check the credibility. Where they confirmed that it was a fraud call. I request you to pay attention to the matter and try catching this culprit. Also investigate how private information like policy number, amount etc was accessible to him. Was this information helpful? | |||
Feb 12, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 11, 2018 Max Life Insurance Customer Care's response Dear TSinha, our customer representative has mailed you the steps that you can take incase you notice a fraudulent activity. Max Life will support you and the authorities in the investigation process in all possible ways. Regards, Max Life insurance | |||
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
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