[Resolved] Max Life Insurance — Fraud from Maxlife Insurance agent, money was taken for quotation and not returned from last 3 months | |||
Dear Sir/Madam, I have experienced financial fraud of Rs. 64, 000 from MaxLife Insurance, agent name Purveshbhai Sheth, Vadodara Branch. Please help me to get my money back. In November 2014 Purveshbhai Sheth and Bhanuben Parmar from Maxlife Insurance had approached me for Insurance policy. I requested him for more details about policy. I had received answer from the insurance agents that once I will take the policy, I will get full details of policy by post with policy documents. I trusted both of the agents, so I signed form which was blank and paid the advance money by cheque. Later I decided to cancel, so cancelled that policy. In week time Purveshbhai Sheth again approached me asking to take another policy. He promised me that I will get complete details of the policy before actual policy will be taken. So I signed new form for quotation and paid money by cheque. I received call from many phone calls from Maxlife Insurance company for policy verification department regarding the policy. Every time I asked, I will verify policy only after I will get the policy related details and I want to know terms & condition first. Then Purveshbhai called my phone no. And on conference call he had taken details for quotation of policy. In that recorded call, I had clearly told following points : voice was not clear to understand, I do not have complete details and whatever Purveshbhai telling is right so more information can be taken from Purveshbhai. Mean time I requested Mr. Purveshbhai Sheth that, I don’t want to take the policy as I need money back for my personal reason and I cannot to pay very high premium so don’t proceed for any policy. Purveshbhai replied to me, he will not proceed for policy application and I will get back the money asap. Since November 2014 to 1st week of February 2015, I asked many time to Purveshbhai Sheth to return the money. Purveshbhai Sheth replied me that he has requested to his head office and I should wait. It is almost 3 months gone and still I haven’t received back money which I had given while taking quotation from Purveshbhai Sheth for Maxlife Insurance. There is no policy taken on my name as I haven’t heard back from Maxlife Insurance about any policy and not received any documents related to any policy. I also don’t want to go ahead for any policy with Maxlife Insurance in future so I want to make sure money must be returned to me and no policy should be imposed to me without sending full details. Please help me to get back my money Rs.64, 000 with interest asap. Thanks & Regards, Chetan Pilot Phone no. [protected] Email address : chetan.[protected]@gmail.com Address : 1 / 36, UdayPark society, Behind Panchvati, Gorwa, Vadodara. pin code-390016. Was this information helpful? | |||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Mar 02, 2015 Max Life Insurance Customer Care's response Dear chetanpilot ,we have noted your concern. OUr customer representative will get in touch with you to resolve the same. Please refer to ticket number 14578157 for any future communication
Verified Support Mar 02, 2015 Max Life Insurance Customer Care's response Dear chetanpilot, your request has been accepted and is under process. Our customer service team require some documents from your side which have been mentioned in an email sent to your registered email id.
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