[Resolved] Max Life Insurance — offering bonus and deactivation of agent code | |
I got the call from customer service from max life that my policy is providing me bonus on my [policy. Since there is agent involved in between so i cannot directly claim the bonus. For that i need to open a dummy policy from hdfc life, provide them all the details like pan, adhaar and cheque of rs 50000. I got suspicious and called the customer care where they told me that there is no bonus on you policy and it was a fraud call. I got calls from below number. [protected] - sana [protected] - sk subramanium Please provide these numbers to police and strict action should be taken. Was this information helpful? | |
Jan 13, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 Max Life Insurance Customer Care's response Dear shefu0221, Thanks for notifying us about the fraudulent call. Data leakage is an industry wide concern that Max Life has taken very seriously. We have put in place a strong review rhythm to identify issues and their root causes, brain stormed solutions and monitored their effectiveness to ensure that sensitive information related to our customers is closely gaurded. We would request you to kindly share your contact details as well so that we can get in touch with you for further details during our investigation. Regards, Max Life insurance. Verified Support Dec 13, 2017 Max Life Insurance Customer Care's response Dear Shefu0221, we are awaiting your details to speak to you. Beware of fraudsters. For NEFT payments, please transfer your premium only to "HSBC Bank A/c no.1165 <followed by your 9 digit policy number>" with IFS Code HSBC0110002 only. For cheque payments, please pay only to "Max Life Insurance Co. Ltd. <followed by your 9 digit policy number>.Regards, Max Life Insurance. | |
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+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Max Life Insurance
I wrote for the cancellation request of my policy[protected] on[protected] and stopping further ECS. I have not received any confirmation till date.
Pravin Deshmukh
Mobile-[protected]