[Resolved]  Max Life Insurance — policy loophole

So i opened this policy with max life insurance in my axis bank branch. It has a huge yearly premium. I no longer wish to continue paying it and want to discontinue this policy. But the so-called lady at axis bank tells me i can not do that. I wont be getting my principal amount for 5 more years even though i stop paying my premium. I do not understand why do these people have to force us? And is it even a rule? Or that lady is just making it up to reach her target? Really a big mistake to sign up for such a fraudulent company. You guys suck.
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Jan 31, 2018
Complaint marked as Resolved 
Max Life Insurance customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2017
Max Life Insurance Customer Care's response
Dear Bas30, . Please share us your policy no. / contact details so that our customer representative can get in touch with you at the earliest to resolve your concerns.

Regards,
Max Life Insurance.
Verified Support
Dec 27, 2017
Max Life Insurance Customer Care's response
Dear Bas30, We did not receive your policy no. / contact details which would have helped us respond to your query. You may write to us at [protected]@maxlifeinsurance.com for any of your queries in future.

Regards,
Max Life Insurance.
Complaint comments 

Comments

I have paid 10000 rupees towards my policy no[protected] name k.vijayakumar on dated 15-12-17 through debit card but i have not received receipt in my mail address vijay.[protected]@gmail.com. plz send me the receipt at the time 10.30am

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