[Resolved] Max Life Insurance — policy premium fraud | |||
3 days back i got a call from max life insurance agent named piyush and told me that if i paid my policy premium directly through neft then i'll be getting 10% off on my premium amount. I demanded more details hence he transferred the call to his colleague name riya agarwal. The numbers they gave a call from are identified as piyush max life insurance and max life insurance by truecaller. And they had my full details. As they had my details i paid my premium by my icici bank account through cheque - neft. My yearly premium is 50, 000.07 and i transferred 45, 000 after the 10% deduction in an account name max life followed by my policy number at bank of baroda, up. But i haven't got any mail or sms or anything from max life insurance saying that my premium has been paid. I have the numbers and the account number that i transferred the amount and i even have the picture of the neft transfer form along with my cheque with my icici bank seal on it as a proof. If it's a fraud how come that they had all my details? Is max life selling our private details. Please guide me through this as i'm really worried. Was this information helpful? | |||
Feb 21, 2018 Complaint marked as Resolved Max Life Insurance customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 Max Life Insurance Customer Care's response Dear Sarju, Our customer representative has spoken to you. As discussed, we are awaiting few more details related to your policy post which we will investigate the matter and come back to you. Regards, Max Life Insurance. Verified Support Jan 19, 2018 Max Life Insurance Customer Care's response Dear Sarju, We did not receive the details related to your policy to investigate the matter .You may write your feedback on service.[protected]@maxlifeinsurance.com with your policy number in the subject line. Regards, Max Life Insurance | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
1162
Pending
0
Resolved
902
+91 11 2693 3610
Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
I was not convinced and afraid as well... I straight away asked him, how should I believe that it's not fraud call. He said my maxlife ID, email id, my account number and helped me in adding fraud account on my mobile banking service via which I paid 45816rs
Fraud account details:
Payee name: Maxlife_my maxlifeID
Account number: [protected]
Bank name:SBI
IFSC code:SBIN0004688
Fraud agent mobile number:+[protected]