[Resolved] Max Life Insurance — Policy terminated without customer info | |||||
My policy no.[protected]..I paid all premiums till I lost the original bond. I approached the srikakulam branch, they asked me to submit the affidavit..I submitted all the concerned document's immediately as my policy was active...but till date I didn't receive the bond..now after consulting the branch they were telling your policy is terminated..bond can't be issued and money can't be refunded... Poor show...as a customer I lost and cheated by unprofessional team of Max...kindly resolve my issue Was this information helpful? | |||||
Complaint marked as Resolved
Max Life Insurance customer support has been notified about the posted complaint. Verified Support Mar 12, 2016 Max Life Insurance Customer Care's response Dear santy6ft, We apologise for the inconvenience and assure you that your complaint has been registered. Our customer representative will connect with you to resolve your concerns. Regards, Max Life Insurance
Verified Support Mar 14, 2016 Max Life Insurance Customer Care's response Dear santy6ft, Our customer representative tried to connect with you to resolve your concerns on your mobile number ending with ...06 and …98 but did not get a response. Please let us know a convenient time to call you. In case there is a change in your contact number please let us know that at [protected]@maxlifeinsurance.com. Please mention Ticket No. 16603693 in future communication on this subject.
Regards,
Max Life Insurance
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Max House, 1 Dr. Jha Marg, Okhla, New Delhi, Delhi, India - 110020
Regards,
Max Life Insurance