[Resolved] Maxbhi.com — damaged product received | |
Maxbhi.com order #555662 I had ordered touch screen digitizer for micromax a110q canvas 2 plus from maxbhi.com through dtdc couriers, however after opening the package i found that the touch screen digitizer was broken, the product is completely damaged. I had raised the issue with maxbhi.com, and as per maxbhi.com they are not responsible for any kind of damage in transit/transport. I have sent several emails to dtdc customer support, however did not get any response from them. I request a refund of my money. Was this information helpful? | |
Sep 29, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Aug 24, 2017 pramod kuamr maurya's response pls send my money emidetly in my account.
Verified Support Aug 29, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Sunil Kumar D Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #555662 with maxbhi.com. Its damage while transit and as per our warranty terms & conditions in case of any in validation of warranty we will not be able to process the replacement, so you can lodge a complaint in DTDC Courier & Cargo Ltd.by attaching broken product images regarding your transit damage at: - [protected]@dtdc.com and keep CC this mail with us on [protected]@maxbhi.com so that we can also follow your case and if required and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved at https://www.consumercomplaints.in so that other users can get to know the actual process regarding the same.
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+91 75 3300 6661
+91 11 2580 1110
+91 11 2580 1111
318, 3rd Floor, Network Plaza, Saraswati Road, Karol Bagh, New Delhi, Delhi, India - 110005
Thanks
kuldeep maurya
5555-B katra rathi
nai sarak chandni chowk
delhi- 110006