[Resolved]  Maxbhi.com — Did not transfer my refund to bank account from my e-wallet

Website:Maxbhi.com

The order for"touch screen digitizer for optimasmart ops-50qx - black" got cancelled on it's own and the money was transferred to my e-wallet on maxbhi. They normally transfer it back to the back account but they didn't. I want it transferred to another account too (Not the one from which the payment was made first hand.)
I talked to the customer care and they said "a complaint has been submitted and we'll contact you soon" but no result so far.!
I want this issue resolved as soon as possible.
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Jul 22, 2016
Complaint marked as Resolved 
refund has been made
Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2016
Maxbhi / Elcotek Telecom Customer Care's response
Dear Mr.Ankit first of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com.but to resolve your issue i need your order number or registered email id so that i can check the detail and process your refund from our side
Complaint comments 

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My registered email-id is [protected]@gmail.com
But remember that I want the money refund in another account not to the account from which it was paid initially from.
please contact me on the phone number which is associated with my account at Maxbhi website.
and the refund was for order number #286876
The order for"touch screen digitizer for iball andi 5Q cobalt solus white"my order no #332197 got cancelled on it's own and the money was transferred to my e-wallet on maxbhi. They normally transfer it back to the back account but they didn't. I want it transferred to my bank of india account no[protected]
I talked to the customer care and they said "a complaint has been submitted and we'll contact you soon" but no result so far.!
I want this issue resolved as soon as possible.

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