[Resolved] Maxbhi.com — give me faulty product

Rajradha

from Udhampur, Jammu and Kashmir

Address:	11005
Website:	Maxbhi.com

I have order redmi note 4 folder on 3rd november 2018. Product received by me on 12 november. When i checked the product i was faulty or damaged. I have complaint a request to replace this product. Company approved my request and ask me to send back this product on your own cost. I have sent the product again. And company get back me same faulty product on 10 december 2018 and ask the senser is damaged by my mistake. I will ask to replace my money and take back your product company has no reply. Sir please help.

Was this information helpful?

No (0)

Yes (0)

Jan 12, 2019

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Sir, We are sorry for the inconvenience caused to you regarding your order with maxbhi.com, but sir to help you further in this regard we need your order id or your registered email id so that we can check your order and resolve it ASAP from our-end.

Dec 11, 2018

Updated by Rajradha Dear sir,
Order Id-1386006

Registered email id- [protected]@gmail.com

Verified Support

Dec 12, 2018

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. RAJ KUMAR SHARMA Sir ... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #1386006 with maxbhi.com. Your damage product has been replaced with the new one which has been delivered to you with the tracking id Blue Dart Express Limited [protected]. Please let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.