[Resolved] Maxbhi / Elcotek Telecom — intex cloud q11 replacement battery

dev07 shukla

from Mumbai, Maharashtra

Address:	400074
Website:	Maxbhi.com

On the date 05.08.2017, i booked the intex cloud q11 battery on a maxbhi.in website my order id: (577016) but on the date of delivery of product he cancelled the order without any reason and i'm already paid through my bank debit card and i request to refund my money to my respective bank but they told it will take 7-8 working days so i thought it's ok i can wait, but after 15 days there is no confirmation about refund of money to my bank account, i have all the proof of transaction i can complain to the police station if my money not received.

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Sep 21, 2017

Complaint marked as Resolved

Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2017

Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Devesh Shukla Sir... First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #577016 with maxbhi.com. Its already completely refunded from our-end and the Bank Ref. No. 757499, kindly check it with your bank and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved.

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Comments

anshu84

from Adampur, Punjab

I ordered for google nexus5x sim tray order #574271..n paid online.i got the message that my product has been shipped. However I never received the item.I wrote to maxbhi.com about my concerns but no results till now.