[Resolved] Maxbhi / Elcotek Telecom — refund my money as the digitizer doesn't work.. needed a combo | |||||
Order #540936 I recently purchased touch screen digitizer for xiaomi mi 4 - white unknowingly thinking its new in e commerce industry offering accessories for mobile phones. But this company is fraud & doesn't take any responsibility. I want them to refund but they don't answer calls/emails. Every time the wait time is more than 30 minutes. Once connected the call centre agents disconnect calls without any support. They promise to call back from a manager or senior executive & no body calls. I will ensure strict legal action is taken on this company for not giving refund/replacement within first 30 days. I received the product on 17th jul & from them no response.. With these many complaints on this company, it is not suitable to be in business.. Have some respect to customers before you think of expanding business like flipkart, amazon. Etc Was this information helpful? | |||||
Sep 12, 2017 Complaint marked as Resolved Maxbhi / Elcotek Telecom customer support has been notified about the posted complaint. Verified Support Jul 25, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Imran Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
Verified Support Jul 25, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Imran Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
Verified Support Jul 26, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Imran Sir, , , , , , , , , , , , , , , , , , , , , , , , , , , First of all i am really very sorry and apologize for all the inconveniences caused to you regarding your order with Maxbhi.com. As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with. Also i would request you to please mark the issue resolved .
Verified Support Jul 26, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Imran Sir, , , , , , , , , , , , , , , As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with.
Verified Support Jul 27, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Imran Sir, , , , , , , , , , , , , , , As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with you can call us on [protected] or you can mail us on [protected]@maxbhi.com.
Verified Support Aug 12, 2017 Maxbhi / Elcotek Telecom Customer Care's response Dear Mr. Imran Sir, , , , , , , , , , , , , , , As i can check your Order #540936 with maxbhi.com. Sir you ordered for Touch Screen Digitizer for Xiaomi Mi 4 - White and we shipped the same product to you and as we don't have return policy you can place a new order according to your requirement and let us know if there is anything else we can help you with you can call us on [protected] or you can mail us on [protected]@maxbhi.com.
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