Mebelkart — Mebelkart non responsive customer care

Address:	Mumbai City, Maharashtra, 400061
Website:	www.mebelkart.com

I purchased a mango wood wardrobe from mebelkart on may 16 2016. Since i paid the amount and received a confirmation email, there has been no communication forthcoming from their end. I try calling on their customer care number. No one ever received the call except once when i was told they are awaiting for confirmation from the vendor and will get back to me. After that no communication. I even made an online request for info on may 17, 2016: inquiry on status of my order of mango wood wardrobe order no od[protected]. When will it be dispatched, is there a ready piece or will it have to be built first. I received a computerised apology with docket no. 57201 and assurance they will get back. Still no call or email. Today i called them thrice, i'm put in hold for 2 mins and then call gets cut. How will i know if the merchant can actually supply the product? I'm losing precious time, my old wardobe has been discarded and i have no place to keep my clothes. They need to get back to me asap on when and if the production process will start, otherwise they should refund the money and allow me to make alternative arrangements.