Mebelkart — Product not delivered - Money not returned

Address:Bangalore, Karnataka
Website:www.mebelkart.com

Order ID : [protected]/100325
For
Roman Designer Sheesham Wood (Rosewood) Sofa Set (Brown)
Total Amount paid is Rs. 13299/-

Following is the extract of email received from
Dear aniket,
Your transaction with www.mebelkart.com was successful
Transaction ID: [protected]
Merchant Website: www.mebelkart.com
Amount Paid: 13299.00
Order Date:[protected]:05:51
Customer Phone Number: [protected]
For any information pertaining to the status of your order, please visit www.mebelkart.com

The company is closed and my money is not returned. Rs. 13299/- still i am awaiting the refund.

Can the forum help me to get the refund
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MebelKart customer support has been notified about the posted complaint.
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Comments

We have purchased this Pan - Prestige Omega Deluxe Granite Fry Pan, 240Mm, Black (36305) (Black)
from GETIT FURNITURE PVT. LTD. Bangalore 56008 on[protected] through MEBELKART online portal
kindly let us know the procedure and address in Mumbai to return this product to you.
Since it has become sticky from non stick.

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