Mebelkart — Worst customer experience from mebelkart

Address:	412207
Website:	www.mebelkart.com

I ordered furniture first time from mebelkart and had the worst experience shopping here.
My first order [protected] for sofa was cancelled by mebelkart after ~20 days of order placement citing seller and procurement issue. The sofa ordered was from comfort couch and i see sofa from comfort couch are still available for sale from your site. Moreover people from mebelkart itself give varying response to issue. I had dropped a mail to customer care about [protected] and the response i had received just 2 days before order cancellaion was that everything is fine from mebelkart and order will be delivered on time.
Still i thought that this could have been a one time issue, i made another order [protected]. After waiting for several days and seeing no progress on order status when i contacted mebelkart on chat, they say that this order delivery will be delayed because of seller issue. And now when even delivery timeline of product is over as per mebelkart chat my 2nd order [protected] will be cancelled as well because of "seller issue". This cancellation has been confirmed to me twice but this is not yet cancelled by mebelkart and order status is still showing processing. Now i just want this order cancelled and my money refunded asap. I am not interested in shopping with mebelkart anymore because of pathetic service.
Also i need to understand what this seller issue is that is prevalent across sellers in mebelkart site and which they cite often to cancel/delay order. Why should a customer be always suffering for issues withing mebelkart?