Medi Assist India — Cashless claim issue-reg

Address:641018

Medi assist id [protected]
New india assurance policy no: 730401/34/16/25/00000044
Cashless claim number : 94091862

I would like to bring to your kind attention that i have been admitted in a hospital at madurai for pcnl surgery under cash less claim with preauthorization of rs 25, 000 on 26/04/2017.
After discharge on 29/04/2017 our hospital claimed rs 60397.
They have refused to the claim because of excess room rent and nursing charges.
Actually they have allowed rs 1000 perday but i have availed rs 2700 per day room because of hot summer. The balance i can pay to the hospital. But based on these reason they have reduced proportionately all the charges made by the hospital. Now i have to pay rs36479 to the hospital. How the surgeon will perform surgery with all medicines for rs23918. I requset you to kindly revive my claim and do the needful.
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Medi Assist India customer support has been notified about the posted complaint.
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Please send the all documents submit last time quires submitted 25/04 /2017 all the documents and 4time send but not response the tpa department i, m very very important the reimbursement claim last fir the police case the cot case starting the under 1 weak the waiting the customer and patient
Very unprofessional in the call very rude in the call arguing with like raudies worst Customer service I have ever seen .
No one floor supervisors are there executives disconnecting The Call with our any permissions. After giving all document also again this document is pending.

Satyajit Bugudai
[protected]

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