[Resolved] Medi Assist India — My Wife details is not updated

 
6 Reviews
Bangalore, Bangalore District, Karnataka, India
 Sampath sssam
My Name is v. sampath am working in Sansera Engineering pvt ltd plant-7 Bangalore, my medi assist ID : [protected] and my Emp id : 9477.This is the complaint ABOUT not updated my wife details in medi assist insurance. I already submitted all details to HR Department but not added...Please do ASAP...
My spouse name : s.priyanga

age : 23

Date of birth : 20.06.1993

Date of Marriage : 16.06.2016

Complaint marked as Resolved Apr 22, 2017

Complaint Status


[Feb 06, 2017] Medi Assist India customer support has been notified about the posted complaint.
Verified Support
Medi Assist India Customer Care's response, Mar 21, 2017
We regret the unpleasant experience you have had. Please do note that Medi Assist is a TPA (Third Party Administrator) who works closely with your insurance company to administer your policy. We are committed to speedy settlement of claims as per the terms and conditions determined by your insurance policy. Our members receive claim status alerts on a continuous basis on their registered mobile number and email ID.

However, in light of the issues faced by you, we request you to :

• Please sign into our online portal, MediBuddy (me.medibuddy.in) or activate your account with your policy number, to obtain real-time status of your claim, or
• Edit your profile to update your email ID and mobile phone number to start receiving updates.
• Click the contact tile to reach out to your relationship officer.

You could also download the MediBuddy app by giving a missed call to[protected] to manage your health insurance policy on the go and track your claims real time!
In case of any dissatisfaction with the resolution provided, please mail us at [protected]@mediassistindia.com.

Regards,
Team Medi Assist
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

worst service, customer care and finance department .
Very bad service No body properly responded.

I have called 30 times and 30 mails but nobody properly responded - Media Assist

Please tell who is head of Hyderabad branch of Media Assist.
Please tell me details.
I am going to use MediAssist card today for Apollo and wanted to ask details. Why on earth you don't have any number working?
This is so immature and I am thinking are you fake?

Better fix your number, I would call you idiots!
I am an employee of techmahindra and my claim id is 13833918 .
my claim was approved on[protected] but the amount has not been settled till now and they say they have technical problem in disbursing the amount.
please help on this and take action against such frauds.
My wife name add

[censored]al Sharad Parteki my wife

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    Medi Assist India - My Wife details is not updated