Medi Assist India Complaints & Reviews

Hi Team,
My employee ID is: 10916229 and I have working for Accenture Solution Pvt. Ltd. I have submitted the hospital Documents for Re-Imbursement on 27th Oct'16 the amount Rs.5282 I received a Pending document that pending document also i already there in medi assist but they are not review properly on my document again they asking those document finally I have go and ask hospital they advice me already these bill are available...

My Name is v. sampath am working in Sansera Engineering pvt ltd plant-7 Bangalore, my medi assist ID : [protected] and my Emp id : 9477.This is the complaint ABOUT not updated my wife details in medi assist insurance. I already submitted all details to HR Department but not added...Please do ASAP...
My spouse name : s.priyanga

age : 23

Date of birth : 20.06.1993

Date of Marriage : 16.06.2016...

Dear Consumer complaint,

I have not received payment of my approved medical insurance claim id : 13585263. Pending since 07-Nov-2016.
And I have got a rejection on claim id : 13854912.

Both the claims are related to maternity claim.

Such delay is unanticipated and completely not unaccounted for.

Poor professionalism from Medi Assist India.

Best regards,...

Hi Team,

My employee ID is: 102719 and I work for Tangoe India Softek Pvt. Ltd. I have submitted the hospital Documents for Re-Imbursement on 9th Jan’17 and I received a confirmation message on 11th Jan with the Reimbursement Claim ID as: 93496394 along with the track URL. But, whenever I track, I am not finding any data. I tried calling to the Toll Free number, where as I got a response telling that even they are not finding...

Dear Team

My wife is undergone for Laparoscopy and histroscopy due to "A2 with abnormal uterine bleeding". But i have received reply from team that it is related to xxx. i informed them that my wife got 1 normal pregnancy in June 2015 and second time ectopic pregnancy in May 2016 which is mentioned clearly in the Discharge summary. But so far, they are not replying or approving my claim.

Kindly help.
br...

Hi Team,

Claim no :[protected]

Really disappointed after submitting all the relevant documents n sent my entire medical file but nit getting proper respond from the Medi Assist. attached are the some documents which i had sent to Mediassist. Whenever i am calling to customer support of Mediassist advisor doesnt have sense how to speak with customers nor escalation team have sense how to speak, Last Wednesday...

Hi,

My father has been a diabetic patient for the past 8 years. He was admitted for treatment of diabetic odema which is a result of diabetic liver decomposition and not alcoholic liver disease.

Further, my father has never had a alcoholic history. He has quit alcohol 16 years back. Even the discharge summary of Poona hospital does not mention the primary reason of liver decomposition to be alcohol abuse.br...

According to mediassist policy, claim for cataract is Rs. 30, 000 per eye but at
Dr Shahs Eye And Laser Centre, Ambarnath(Maharashtra) they say that the policy is changed and it's just Rs. 20, 000 per eye and the rest Rs. 10, 000 I have to pay by cash. No such change in policy can be seen in mediassist portal. Please let me know what has to be done....

It is very painful to inform you below service which we have received from you.
My aunt has undergone cataract correction in her right eye In Disha Eye hospital on 7th Jan 2017. Hospital has raised the pre authorization request(Claim #[protected] on 2nd Jan. Nothing was informed to us from that day. On 6th Jan we have got the for first SMS and from that I was continuously following up with you people and hospital multiple times. But...

I am suffering from tingling and other problem i have sent the approval for insurance to medi assist bangalore. They are not proving my approval so that i can get admitted and start my treatment. Doctor has advised to get admitted and start treatment immediately. My husband is not working from last few months just to take care of my health. As i have got very serial neuro problem. Mediassist is not at all giving any update and not approving...

The claim# 13519248 was submitted against the post hospitalization charges and claim was approved on 9th nov'16 by medi assist (Attached proof). It's been more than 60 days but still the amount has not been credited to my citibank account.

I have written many emails to medi assist support team and grievance officer but there is no response/update from them. Medi assist provides pathetic service to customers. I really don't...

This is Rahul here from Bangalore. Sep 1st - 5th, 2016, I was hospitalized for Dengu and Jaundice. Before hospitalization – I spoke to Medi Assist and I explained them for what reason I was going to admit and exactly what it happened to me. They explained me all the formalities and I did the same.
The amount of INR 75000 had been pre-approved from their end and it was cashless. But during the time of discharge, the pre-approved...

I am complaining about my medical claim which i had submitted on 2nd of august 2016. As i had undergone a major hip joint surgical operation as I have claimed for that via LIC OF INDIA Jalpiguri Division . I have undergone operation dated 07.07.2016.

N.B.-If I dont get my claim money in 30 days I will be forced to sue a case against your reputed company .

CCN#92847973
Policy#120300/34/15/05/00000002br...

Dear Sir,

I have corporate Mediclaim Policy under MEDICARE TPA Srevices. Policy No. 920000/34/16/04/00000001

Kamla DEVI
MAID: [protected]
Claim Number H[protected]F[protected]

Initially, I went for cashless treatment, and it got a query was which was answered by Doctor/Hospital and by late evening it was approved.
But Hospital had already given the discharge summary,...

I have submitted the claim of my dad on 12/11/2016. The claim number is 10401285. The employee number who assisted me is l[protected]. Its almost 2 months and i havent received any message or any refund. I even visited their office and all they responded was it will be done sir. The claim name is "pathi. Himagiri". I tried contacting their customer care and they told it is refunded already. And i havent got a single rupee from them. Kindly...

I am a employee of TCS and member of HIS provided by New India Assurance as a part of Corporate Group Insurance policy, for which TPA is Mediassisst. My Emp Id is 121158.

This is regarding the mentioned Health Insurance Claim for Hospitalization (H[protected]E002), which has been unjustly denied to me by the insurer.

This is clearly a shocking response after incurring heavy expenses for my fathers treatment....

Dear Sir,

MY ID NO 202793 H P PARWANATH phone no [protected]
email hpp.[protected]@gmail.com.

I can login with my ID [protected]@ibacobr, But not able to generate the ID E CARD of my self and by dependent.
policy no 500100/28/16/P1/09920973 PERIOD FROM 01.10.2016 TO 30.09.2017.
Kindly contact me over phone mobile and guide/help me to generate the Ecard. please treat the matter most urgent. I have to...

Dear All @ Medi Assist,

My father Mr.Dilip R. Jani has forwarded reimbursement of Mediclaim. Details are as below :

Beneficiary Name : Mr.Dilip R. Jani
Claim ID : 13411576
Claim Received date : 14/10/2016
Claim Amount : Rs.29, 088/-
Admission Date : 05/09/2016
Discharge Date : 07/09/2016

Claim has been received on 14th Oct.’16 and till date there has been no...

Dear sir
My ma-id [protected] not aligible to claim as per med assist discussion. I am work in vistaar finance pvt ltd. But i am leave / risingation this co. My policy validity is july 2017 why i am not aligible tis policy claim and plz tell me policy term and condition in hindi language.

Regards
Ravindra namdeo waditke
Mob. [protected]
Email. [protected]@gmail.com...

They don't understand patients.They just follow useless rules.They asked lab reports for processing my claim but I requested them to accept photocopies of docs as I need them for continuing treatment atleast for 1 year.They did not accept & kept my claim on hold and asked me to send original docs within a week.
Please have some humanity and understand the reasons for which claim is submitted.Totally incapable o[censored]nderstanding the situations.br...