Medi Assist India — need to update my father dob in medi assist record

Team, I have tried to sent mail this id [protected]@mediassistindia.com. But i got
"Delivery Failure Report". So find below msg to correspond department.
This mail id provided by your call center department.

Dear Team,
My father's DOB(07-May-1952) showing wrong in mediassist policy record. Need to update my father's Date of Birth in policy record.
Please find below details and attachments(GOVT ID PROF) also.

DOB Correction Date - 05/08/1951(father dob)
Beneficiary name: Padma Lochan Barik
Member ID: [protected]
Employee code: PR5
Relation: Father
Primary insured: Kiran Kishore Barik