Medi Assist India — non clearance / settlement of the mediclaim

Address:

Vadodara, Gujarat, 390019

We have filed mediclaim as on 13/06/2017 which has been settled down without considerations of our pharmacy bills as well as laboratory bills. On raising up the issue with them, advised to send set of xerox copies to re-considered the same.
As on 20/07/2017, we have submitted & received at medi assist india (Ahmedabad office) through maruti currier vide docet no.[protected].

I have followed up on their help line no. [protected] as per below details (I have recorded calls for it)

As on 15/07/2017, 21/10/2017 with ms. Sneha
As on 25/10/2017 with mr. Abhishek,
As on 31/10/2017 with mr. Joshi,
As on 28/11/2017 with mr. Abhishek,
As on 09/12/2017 with mr. Shaiyad & ms. Suguna,
As on 25/12/2017 with mr. Sagar &
As on 29/12/2017 with mr. Sandeep

Even demanded for their higher ups but did not allowed.

Insurance policy ref: 310300/48/16/[protected]
Insurance company: national insurance company limited
3rd floor, dr. Indumati patel trust building, opp. Aradhana cinema, vadodara, gujarat, 390001
[protected], 2426774
Ins. Claim ref.: 14678947
Request for updation of correct data: 1749129

Tpa: medi assist india tpa pvt. Ltd.
403, silverline complex, opp. Bbc tower, sayajiganj, vadodara 390005, gujarat