Medi Assist India — pending amount and not getting a response from the customer care department

Address:Chikkaballapur, Karnataka, 562101

Jeevan Hospital is empanelled with Mediassist for cashless services. Even after getting the preauth and approval they are yet to release the due amount for the past one & half year. Our repeated complaints have gone in vain. Our calls to the claims Department personel Viz Arpitha & Mahadevi are being cut repeatedly. Whom to contact now. We posted a mail which gave us a ticket No 30774258 and claimed that we would get a response within 1 working day. It has been 10 days now no reply or response. Our hospital has tied up with companies like Religare and Star Health. Nowhere we have had such a horrible experience.
Was this information helpful?
No (0)
Yes (0)
Medi Assist India customer support has been notified about the posted complaint.
Complaint comments 

Comments

I submit my maternity claim of amount 21355 out of that the company passed only 6057 and denied for remaining amount claim ID 15995997. Please help in this matter.I send the all bill related to the claim and submit all original bills but the are not interested to pass it after so much follow up

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Medi Assist India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    1173
    Pending
    0
    Resolved
    114
    Medi Assist India Phone
    +91 80 2658 4811
    Medi Assist India Address
    “Sri Krishna Arcade”, 47/1, 9th Cross, 1st Main Road, Sarakki Industrial Layout, 3rd Phase, J P Nagar, Bangalore, Karnataka, India - 560078
    View all Medi Assist India contact information