[Resolved]  Medi Assist India — Proportional deductions (Unnecessary)

Address:

Hyderabad

My name is Venkata Rao A.
my policy number is[protected]

I have submitted my wife's all medication documents for Rs.62, 158.00 on Oct29th for in medibuddy portal for they approved Rs. 45, 188.00.
when I submitted my documents in medibuddy portal, -mistakly, I have selected deluxe room instead of selecting the normal ward room (Non AC single room).
Later I submitted Room tarrif documents as well.
I raised tickects below tickets but till date not resolved.
[protected]
[protected]
[protected]
[protected]
[protected]

As per the policy terms and conditions I used to get below proportional deductions.
Rs. 4286 Proportionate deduction due to higher room rent occupancy
Rs. 3000 Proportionate deduction due to higher room rent occupancy
Rs. 129 Proportionate deduction due to higher room rent occupancy
Rs. 1714 Proportionate deduction due to higher room rent occupancy
Rs. 2572 Proportionate deduction due to higher room rent occupancy
Rs. 2572 Proportionate deduction due to higher room rent occupancy

She stayed in normal room but they are specified higher room rent occupancy. but room rent is Rs2000 per day.

Regarding above query, I have sent more than 40 emails to medibuddy team and I called to customer services more than 25 times, till day there is no proper reply yet.

Help to get Unnecessary Proportional deductions above amounts all.

I have attend some emaild which I sent them and my poicy terms and conditions.

Thanks in advance.
Venkata Rao A
+91 [protected]