Medi Assist India Complaints & Reviews

My Name is v. sampath am working in Sansera Engineering pvt ltd plant-7 Bangalore, my medi assist ID : [protected] and my Emp id : 9477.This is the complaint ABOUT not updated my wife details in medi assist insurance. I already submitted all details to HR Department but not added...Please do ASAP...
My spouse name : s.priyanga

age : 23

Date of birth : 20.06.1993

Date of Marriage : 16.06.2016...

Hi Team,

Claim no :[protected]

Really disappointed after submitting all the relevant documents n sent my entire medical file but nit getting proper respond from the Medi Assist. attached are the some documents which i had sent to Mediassist. Whenever i am calling to customer support of Mediassist advisor doesnt have sense how to speak with customers nor escalation team have sense how to speak, Last Wednesday...

An employee of state bank of mysore i am unable to download e card since 4 days as my husband has to undergo an operation immediately please do advise me as to what to do i had tried it earlier but did not take a print out now i am getting a message as my employee id is invalid please do advise me as it is very urgent how do i downloaf thr e card which the hospital authorities are asking for submission my bank has a group insurance with mediassist...

I am writing with regards to an insurance claim reimbursement which was submitted to medi assist.


The claim was for lasik surgery for both eyes which is quite eligible for reimbursement (confirmed by mediassist on call) as i had a power of -7 and more in both the eyes.
I had a package of 45000 inr with some additional relevant medical bills which totals to 46055 inr for which i had claimed. for which i had submitted...

Subject : regarding the payment of mediclaim of mrs. madhurisrivastava, maid-[protected] dated[protected]. of rs.62, 621.00

Refer : your ccn[protected] under policy no. 221504/28/14/p-1/04957877

Dear sir,

I undergone my surgical operation for “total knee joint replacement b/l” done between[protected] to[protected] at primus hospital.

I am also vovered under cghs.
The primus hospital...

I find mysel[censored]nable to login, .Please guide me to login into your portal.
I am trying to reset password by click on "forget password.if i opt for forget password, then it is sending message that the password has been sent via sms and to the email [protected]@ibacan.but the retrieved password has not been sent to my email id namely "[protected]@yahoo.co.in"
kindly help me in getting the password retrieval for my user [protected]@ibacanbr...

My ex permanent batch number is 4387
my address ismr. R. W. Rodgers
flat-51, 4th floor, d' wing, anand vijay sankul,
opp:- st. Anns church & bishop house,
central jail road, nasik road, nasik, -422 101
state:- maharashtra
(m) [protected], [protected].
Email id:- [protected]@yahoo.Com...

Dear Sir,

We have received the following two Id cards against the Oriental Insurance Med claim Policy no. 215391/48/2016/2135 as per following details:

1. Anuradha Aggarwal (MA-Id: [protected]) (Self)
2. Parveen Kumar Aggarwal (MA-ID: [protected]) (Spouse)

In this regard it is to inform you, both the Id cards received have wrong photograph pasted over it.

It is requested to...

ello Medi Assist,

How long will you take for processing settlement of an approved claim. See there are two reimbursement claims of mine one is approved but not settled and the other is awaiting for the settlement of first claim see the status below.

Claim 1 -- Status click http://www.myclaims.in/ClaimDetails.aspx?LiveClaimId=111E080B247F6EA9C0FD15A8E4C...⇄
Claim 2 -- Awaiting for the settlement of claim...

I have a corporate Mediclaim policy with MediManage(Mediassist) team, recently my father age 69yrs was diagnosed with Prostrate issue and after a months time he was suggested to undergo a Laser treatment. Now i had been suggested to go S.L.raheja hospital where they told me around 1.85L approx cost.
Since they have a Cashless benefit i spoke to Medimanage team on how to proceed since it takes time for approval and also we have a 20%...

Hi,

I have a valid insurence with ICICI Lombord (MediAssist is TPA) for my father (i am employee of Wipro and took parental insurence) from 01/12/2009 till 11/30/2010.

My father has got heart attack in Jan 2010 and MediAssist re-imbursed the amount after deducting 10% of co-pay.

After few check-ups in hospital, doctor suggested to go for Angiogram for my father and i applied for cashless hospitalization...

Dear reader,

If you want peace of mind with cashless claim, please don’t go with Medi Assist TPA.

We ( I, my wife and new born baby) had to wait in the hospital lobby for 8 hours; thanks
to Medi Assist’s lethargic inhuman service! The fax for enhancement of the cashless claim was sent at around 4:00 PM. Every hour, I was calling the customer service of Medi Assist and the hospital administration...

My name is Naveen and claim ID : 41038667

I applied for a claim on 06-Dec-2024, and submitted all the documents.
from 27-Dec status showing as payment processed but till now there is no settlement,

When I called to customer service they are rude and not resolving the issue. I sent may emails to [protected]@mediassist.in but no response.

No one is helping me in regarding of issue,

Even after submitting the original physical documents the TPA is demanding it again.
It is happening for the 3rd time.Can you please help?
Claim Id: 38757079

I, vishal mani nautiyal senior citizen, ex employee of " hindustan aeronautics ltd. Have submitted my all documents which provided by hospital but still my reimbursement not come and mediassist helpdesk asked for more documents.. Which i have already submitted. My claim id is[protected]. Please do needful as medi assist do this to me 2nd time..
Regards
Vishal mani nautiyal
Mob - [protected]

Dear Sir,

Due to emergency I have checked today my mediassist account it is found that my dependent sister name is not present in the list. It was there in the mediclaim list from last 4-5 years.

During 2021, I have requested to delete my Father name Late Shri Pandhari Thalal ( expired on 16/05/2021 ) from the list, but its still persists in the list. Already I had done all necessary things for the correction, but today found nothing updated again .

Hence it is requested to delete Late Shri Pandhari Thalal ( Father ) from list . And add my dependent sister Miss Swati Thalal name in the list which was previously present.

Please do the needful at the earliest. Matter most urgent

Thanking you in anticipation..

Amit Thalal (MSEB2304813)
Parli TPS
MSEB. MSPGCL

I have submitted a Squint surgery claim in Medi assist for my father, and it got denied. It clearly comes under and is considered medically necessary as suggested by the doctor, and he has undergone the surgery believed that it with the assumption that it would increase his vision. I understand that sufficient details are submitted by the hospital. He had cataract and lens correction and also took part in the surgery. Surgery was done at The Eye foundation Foundation Kochi on 06/12/23. Really great if you look at our cashless claim and let us know the possibilities to get the cashless portion for of squint as it's considered as necessary for the proper vision.

I see a number of claims Domiciliary as well as reimbursement claims are getting denied with the same status and medibuddy contact us link does not even work, the number has some very inefficient people who simply reads out the status and does not help in any form.

A claim number[protected] I see has been given the break ups however, standing with the repudiated status for no reason.

Another claim number[protected] has been given a denial reason however a part of it which was the OPD consultation fee should have been approved and should come as partially approved status, Moreover, if a prescription document is missing, then requester should get a field where they can edit or upload any additional document and not just cancel it for a missing document, it could be that the document is with the requester but due to manual human error it was been missed to be uploaded.

Terrible customer service and very disappointing coz one has to invest a huge number of time submitting and tracking and resubmitting claims.

My reimbursement claim bearing claim Id[protected] has been rejected and its very dissappointed to know that your team cannot mentioned the proper document that i have to submit..This is not acceptable at all. Kindly reopen the case and let me know what is that document which is still pending.

I have raised reimbursement claim through mediassist Claim ID:[protected], it is still pending, i checked with medi assistant team they are saying it is pending insurer side..not getting proper reason from team