Mediassist — reimbursement claim 15180375 was in progress for longer time

Website:

www.mediassistindia.com

My claim 15180375 was raised on august 29th. But still the claim status was showing as inprogress for two months. I have submitted forms within 30 days of discharge but as the baby was not nominated, the team was unable to raise the claim and the documents are sent to godown. When i returned back to office, i have nominated my child and claim was approved and raised in exceptional case.
Though the team failed to get back the documents, i approached hospital and submitted the discharge bill, summary documents. But still the claim was not moving forward from last two months showing in-progress state

Please do the needful to get reimbursement as soon as possible.