[Resolved]  Medlife — copper water bottle.

Address:Bangalore, Karnataka

My order id: or7424ana-001a (Reference-id : 270030)

I placed an order for copper water bottle from medlife on 10.05.2019 and for confirmation, i called the customer care that it would be delivered within 24-48 hrs. Now, mr. Dhanraj patil stated on email that they are running out of stock for it and looking for different suppliers. Contrary, today i called on customer care and mr. Siraj and mr. Jibrael stated that the product is very much in stock but due to technical reason they are unable to dispatch, it is struck somewhere in the hub. I paid rs 669 for the same and pursuant to that just made round and round of calls and was only fobbed off with some excuse or the other but not my ordered product.

Please get me my product or either my money refunded at the earliest.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jul 4, 2019
Complaint marked as Resolved 
Medlife customer support has been notified about the posted complaint.
May 14, 2019
Updated by Kanika Gera
Please get my money refunded asap or either product.

If this is the attitude at MEDLIFE, then it may lose its sheen in the market and also consumer-base.

Vivek Tandon
[protected]
Verified Support
May 30, 2019
Medlife Customer Care's response
Dear Kanika, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.
Complaint comments 

Comments

Delivery man numbur [protected] a delivery boy na mara sa cet kiya mara ko gumaya gumaka prodakt nahi diya... mara madecin cancel kar diya... medlife fura fake ha. cutiya bana diya ma ro ko...
Part of medicine returned on 21.4.19 vide your order id or3752ola-001a -- still i have not got money rs:374.87 to my account.

Please kindly arrange for refund.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Medlife
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    1554
    Pending
    0
    Resolved
    219
    Medlife Phone
    80-25503559
    Medlife Address
    Room No. 101A, First Floor, Zubaida Complex, Exhibition Road, Patna, Bihar, India - 800001
    View all Medlife contact information