[Resolved] Medlife — copper water bottle.
Bengaluru, Karnataka, India
KaKanika Gera on May 14, 2019
My order id: or7424ana-001a (Reference-id : 270030)
I placed an order for copper water bottle from medlife on 10.05.2019 and for confirmation, i called the customer care that it would be delivered within 24-48 hrs. Now, mr. Dhanraj patil stated on email that they are running out of stock for it and looking for different suppliers. Contrary, today i called on customer care and mr. Siraj and mr. Jibrael stated that the product is very much in stock but due to technical reason they are unable to dispatch, it is struck somewhere in the hub. I paid rs 669 for the same and pursuant to that just made round and round of calls and was only fobbed off with some excuse or the other but not my ordered product.
Please get me my product or either my money refunded at the earliest.
Complaint marked as Resolved Jul 4, 2019
[May 14, 2019] Medlife customer support has been notified about the posted complaint.
Verified SupportMedlife Customer Care's response, May 30, 2019
Dear Kanika, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.
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