Medlife — Excess billing ,fraud ,Amount not refunded yet

Address:

5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027

Medlife Care Support
to: "[protected]@gmail.com"
date: Sep 12, 2020, 10:55 AM
subject: Refund of excess payment paid for Rs 15177/- against order Id-OR4455LYA-005A dated:03.05.2020 - #00550922 [ ref:_00D2v1Y8hm._5002u7y7Qh:ref ]
mailed-by: n9lebpjacr0t.2v-1y8hmeac.ap13.bnc.salesforce.com


Dear Customer,

We would like to inform that the refund related to Order ID: OR4455LYA-005A for ? 15177/- was on 11/05/2020 to your original payment mode.

As the refund amount has not been credited to your account, we have raised the request for further clarification on the same with our finance team to investigate and be rest assured that it will be addressed and resolved within 24 to 48 Hours.

For any further assistance, please revert us on the same email.

Thank you for choosing Medlife. Stay Healthy.

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[protected] Original Message[protected]
From: Ajay Dash [[protected]@gmail.com]
Sent: 11/9/2020 1:09 pm
To: [protected]@medlife.com
Subject: Refund of excess payment paid for Rs 15177/- against order Id-OR4455LYA-005A dated:03.05.2020

*Dear sir, *

This is regarding my order Id no-OR4455LYA-005A Invoice date:03.05.2020

Please peruse your above Invoice. You will observe that against Item BD
ALCOHOL SWAB for 73 unit, You have wrongly raised a Bill @ Rs250/- instead
of Rs2.50 (Actual Price)
Thereby inflating your Bill amount by Rs 15177/-
Inadvertently I have also paid the amount without verifying the veracity of
the Invoice
On 4th May I have raised the complain regarding above discrepancy and to
refund me Rs 15177.00 which I have paid excess to you.

I have been following this complain for refund of money almost every day
for last four month with your executives picking phone while talking to
customer care number or to your executive in Pharmacy Department while
placing Order for new Medicine. Sir I am a Loyal Customer of your Company.
I have always being told that my refund is sanctioned by the
competent authority of your company and the amount will be credited to my
account within 72 hrs.
With hope only I am living but practically there is no refund yet.
I have given a WHATS APP message to MEDLIFE dated: 20.05.2020 but till date
you have not gone through it.
I am need of money urgently and quite disappointed.

Kindly take needful action and arrange refund of the above said amount of
money to my Bank Account.

*WITH REGARDS*
*AJAY KUMAR DASH*
*Mob-[protected]*
*Email: [protected]@gmail.com *

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