Medlife — excess payment of rs.7886/-against order no. or3227lg-003a (medlife)

Website:

online call centre and through email [email protected]

We have ordered through online medical single prescriptions (Front and back written prescriptions) on 26.12.17 and it was delivered on 27.12.2017. Order no is or3227lg-003a and amount of rs.2628.81/-

We have made the payment against order no. Or3227lg-003a through credit card and debit card. But when we made the payment against the order no. Or3227lg-003a thrice entered through credit card machine (Standard chartered bank - your person told us not processed on medlife machines) and thereafter we made the payment through debit card of kalyan janata sahakari bank ltd (Payment process was confirmed). When we have received the credit card statement of standard chartered bank, the amount is showing thrice. - attached statement for your reference. But till date an amount of rs. 2628.81/- three times debited in my credit card statement and not reversed from your end (Total amount to be refunded rs. 7886.43). Now my father is passed away therefore i have not checked credit card statement. Please check against order no. Or3227lg-003a you have got four times payment. Today we have called call centre (Ms. Sarika) explained the status. Therefore please refund the excess amount received against this order an amount of rs. 7886.43/=.

We have sent 7 reminder but since last 2 months no refund will taken place. And every once in a day or two i called in call centre no proper feedback will given.
Please help in this matter.