Medlife — I am complaining for not refunded my double payment

Address:

Kolkata, West Bengal, 700103

I placed order no. Or1014uf-011a for purchasing medicine. I paid twice first by netbanking red no. E-com.494435paytm. Medlifeintlpvt which declined as per msg received but debited from my pnb account and it was confirmed my bank also. Then i paid to the medicine delivery boy by my sbi debit card transaction red no. Othpos[protected]medlife for an amount 7915.53/-. As he said payment not received by medlife. I called your call cetre. Representative who said it will refunded in a week. I have not yet received my refund for the double payment. Request you to do the needful.