[Resolved] Medlife — I have not received all the medicines ordered.

MUDASSIR imtiaz

from Kolkata, West Bengal

Address:

700039

I have ordered 2 items, one olymprix 20mg 15 tablets and pantakind 40mg 20 tablets.
But i only received 20 tablets of pantakind in the box. Olymprix was missing, but i had to pay the full amount. My order id is or9089fka-002a
My mobile number is [protected]
The medicines were delivered to me on 10th april at 4:51pm by your delivery agent md abbas.
Plz look forward to it and email me at this email id:[protected]@gmail.com.
I have not broken the seal of pantakind, if you want to take back the whole order it's fine or want to send me the missing medicines or want to want to refund the money of olymprix.

Plz contact me urgent

Was this information helpful?

No (0)

Yes (0)

Jun 3, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2019

Medlife Customer Care's response Dear customer, we apologize for the inconvenience caused to you. We have forwarded your query to our concern team as earliest you will receive the call from our representative.

Verified Support

Apr 15, 2019

Medlife Customer Care's response Dear Customer, As per the telephonic conversation we have forwarded your complaint to our concern team as early as possible we will get back to you.

Verified Support

Apr 27, 2019

Medlife Customer Care's response Dear Customer, Kindly share the NEFT details at the earliest, so that the refund can be initiated for the missing medicine.We have tried multiple attempts to reach you.

Verified Support

Jun 08, 2019

Medlife Customer Care's response Dear Customer, We can see that you have received the refund amount of INR 113.91/-.We're sorry for the experience you had with our service.As per the Our telephonic conversation, We are sure that you will have a better experience the next time around.