[Resolved] Medlife — items delivered without bill in package-box, also shortage of items against order | |
Date of supply:30-03-19 against order OR 7580 ES-010A delivered by Sukanta Saha (Mob No.[protected]) around 5p.m.against full payment of Rs.771.00 only.But on opening the box, there was no bill inside it.Also found only 03 strips of Losakind-50 against ordered quantity 04 nos.In fact two doctor's prescription found inside the box, one bearing my name and the other Subrata Dasgupta.After repeated failed attempts with your customer care deptt.which appears to be totally defunct, I had no other alternative other than to contact your delivery boy, who however could not give a satisfactory reply. So please take needful action or else I may be compelled to raise the issue at other forums. Was this information helpful? | |
May 4, 2019 Complaint marked as Resolved Medlife customer support has been notified about the posted complaint. Verified Support Apr 03, 2019 Medlife Customer Care's response Dear Pankaj Mazumdar, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.The soft copy invoice has been shared to "[protected]@gmail.com". Verified Support May 04, 2019 Medlife Customer Care's response Dear Pankaj Mazumdar, We're sorry for the experience you had with our services. The medicine was packed as per the sales invoice, as a good will gesture for the customer benefit the refund has been initiated for the missing medicine. As per the Our telephone conversation, We are sure that you will have a better experience the next time around.
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Order date.- March/16/2019
Order No.- #OR4186JIA-002A
Amount to paid.- ₹ 480
Cancellation date.- March/16/2019