Medlife — medlife cut down my major medicine, cut down discount from 30% to 18% also a medicine is sold at 90 after check out it priced at 98.895.

Address:	Medlife kolkata
Website:	www.medlife.com/healthstore2?ef_id=CjwKCAjw1cX0BRBmEiwAy9tKHr8qCxw4LD8dyzVJ0DizTpFyVaLhltRaZSoMEyJiX

Hello, my order id is or5752xib-001a, i ordered the product on 9 th april, i have ordered 2 strips of keraboost, 10 strips of shecal 500, 10 strips of rocaltrol 0.25.

Now the first issue what happened to me, i discussed these here, - i wanted to buy shelcal 500, whose price is rs/-90, but after payment (Checkout time) i saw shelcal 500 product price amount increased to rs/-98.895, how it is possible, every where the price is rs/- 90 for these medicine as i already ordered the product and paid the amount i was unable to cancel it as the payment was done, so i want the chargeback of the extra amount which was taken from medlife for that particular product..

I have documented proof.. So plz refund my extra debited money..

My second issue is today morning i saw that medlife cancelled my order, and creates a new order where they provide 10 strips of shelcal 500and 2 strips of keraboost tablet.. They cut my medicine rocaltrol 0.25, and surprisingly they made a refund request of the rest of the amount.

Now the issue is that, as i have used icici credit card, for that i get 30% off on medicine, but they cancelled the order so the order became less than rs/- 1500 and discount reduced to 18%. After giving 18% discount on these two products they refund rest of the amount.

I am totally surprised how medlife can do these to me, i am totally shocked if they think product is not in stock why they give the freedom to us to order???

How they cut my product and rearrange it with their own, who give them permission??

Why the whole order is not get cancelled and why not they refunded the whole amount?? Is it my fault?

Why they reduced the discount from 30% to 18%?

Now my point us when i try to contact customer service as i was unable to cancel the order from my own, they did not pick up my call, it is chargeable i already charged many times but at the time"ap line be bane raye, hamare pratinidhi apse jaldi hi bat karenge" and the call cuts, now plz tell me from where i get the support so that my problem will resolved as they are asking for call assistant, which is not available..

If the medicine cannot be sold with 30% discount, i don't need that medicine, i need immediate cancellation and immediate refund..

Such a shame, medlife is doing is business by scamming indian pepole, how can you do these when whole world is suffering and ur company is playing with medicine discounts??

So my point was clear, either send the product only at 30% discount or cancel the whole product and refund my money.

So that i can buy these from any other company, their i will get 25% discount, only for 30% i choosed medlife, but it was waste time, waste of money, just a headeacque..

So resolve the case, asap, how shameless customer service u are.. Rediculous.. Worst service i have ever seen in my life at the field of online medicine delivery..