[Resolved] Medlife — not received the exact invoice copy as per my order

 
2 Reviews
P.O. GIP Colony, PS Jagacha, Santragachi Station R, Howrah, Howrah District, West Bengal, India
 Subhra Chowdhury on May 14, 2019
I have been a regular customer of medlife but the non co-operation about producing timely bills of invoices of the medicines purchased has irked me to a great extent.

Upon telling innumerable times to produce the bills with the proper patient name and the doctor names which i had provided them during booking the medicines they aren't able to do this simple activity. They print their doctor names who had called me regarding the medicines as well as the patient name they have typed incorrectly

Secondly upon calling them 10 times and reconfirming the doctor names and the patient name i still await the invoices of the medicines purchased. Every time they are saying they have send the invoice but i have not received a copy to my registered email id. Want a serious action against medlife
Complaint marked as Resolved Jun 16, 2019

Complaint Status


[May 14, 2019] Medlife customer support has been notified about the posted complaint.
Verified Support
Medlife Customer Care's response, May 14, 2019
Dear Customer, We apologise for the inconvenience caused. Kindly share your order details at [email protected] or direct message the registered contact number so we can get in touch with you and resolve it at earliest. We are eagerly looking forward to serve you.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi sir,

I made a payment using amazon pay to buy tablets the payment was successful but it is not reflecting in my app my phone # is [protected]
Medlife transaction I'd is OR0222EIA-003A_1 and the amount paid is 941.40 RS

Amazon Pay Transaction ID: P[protected]
Medlife. ID: OR0222EIA-003A_1

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    Medlife - not received the exact invoice copy as per my order