[Resolved] Medlife — or8944gj-007a : amount paid twice, but no refund still

santhpin2

Address:

Mumbai City, Maharashtra, 400703

I had paid by my credit card an amount of rs 3553.44 on 24th feb 2019 towards medlife international, the transaction went through, but no confirmation from medlife. The credit card bank confirmed the successful transaction along with the transaction id.
Medlife is confirming me that the transaction failed, and no amount was received.
So i made another payment by phonepe which was successful.
Now medlife has to return me the amount for the first transaction by credit card which went through. Pls look into this. I have already raised this issue.
My order id # or8944gj-007a

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Apr 19, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

Medlife Customer Care's response Dear Santh, We're sorry for the experience you had with our service. Hope you have received a call from one of our executives and assisted you. Looking forward to serve you better.