Medlife — ordered medicines not delivered nor payment refunded till 13.01.2020

Address:

Flat No 302, Yash Rhythm, Block A, Parge Nagar, Kondhwa, 411048

I made an order or3862rs­023a of rs 407.97 on 31.12.2019 for amlovas m 5/50 & tonact 10 mg for 30 tabs each and made payment of rs 407.97 through net banking (Rozorpay), but delivery boy came with medicines and did not hand over medicines to me. The rozorpay successful receipt of payment and kotak bank debited message are attached. I made my first complain on 01.01.2020. The medlife replied for immediate solution within 24 hours and message is attached.

The delivery boy did not hand over medicines to me because payment is pending, where as i paid rs 407.97 through net banking (Rozorpay). This is second time where delivery boy declined the delivery of medicines and i made my second complain on 04.01.2020 and file is attached.

Regarding order or3862rs023a (Referenceid:933747), which was cancelled citing some reason not to be verified by your doctor etc. It was intimated to me through sms. I had paid rs 407.97 through net banking (Rozorpay) and this amount needs to be credited into my account
Through which payment had been done. I reminded the medlife that already 9 days are gone, but return amount is not credited. This mail was sent on 08.01.2020 and file is attached.

Therefore, the current status is that rs. 407.97 is not credited into my account till 13.01.2020.