Medlife — payment done but medlife refused and saying not done

Address:	Bangalore, Karnataka, 560040
Website:	www.medlife.com

This is for order number or7809ki-004a on feb 10th 2018 placed in medlife for medicines. The payment has been done and also confirmation from the bank but the medlife refused to accept and kept saying that transaction is failed. I had shown all the proofs of payment confirmation mail and sms from credit card of bank and paytm mail but still delivery boy refused to deliver the medicines and took it back. There is not even trust by medlife team and in fact when i spoke to call center they asked me to return the medicines. This is cheating by medlife and dont know why medlife is making short cuts by cheating customers. I have attached screenshot as proof of payment