Medlife — refund money not received | |
Hi, I had ordered medicines on 7th of december and i received the medicine 9th of december. I paid 6470 rs. But due to sortage of some medicines the total bill was for 5606 rs. I am struggling from last 7 days with medlife for my refund but not getting any satisfactory answer seems they have not updated their records properly. Below is the order number. Order number - or8586oua-001a I have to receive the refund for 864 rs which is not initiated from their end and no confirmation when they will give this amount. This is a mental harassment, please take any action as soon as possible. Was this information helpful? | |
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Medlife customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
I order 4 bottles of medicine of total rs 168
I paid online by upi id and placed order.
after 1 day they cancel my order and said they had refund amount of rs 168 but i didnot recieved my amount.
I had proof given below
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I paid online by upi id and placed order.
after 1 day they cancel my order and said they had refund amount of rs 168 but i didnot recieved my amount.
I had proof given below
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Room No. 101A, First Floor, Zubaida Complex, Exhibition Road, Patna, Bihar, India - 800001
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This mail is on very Serious Note...
I am writing this mail after several follow up from Medlife different departments (i.e Customer Care Support, Franchise, Facebook medium, Mail on Customer Care) for my Refund of Rs. 58800 (fifty eight Thousand Eight Hundred only)...
I am very unhappy & angry from Medlife !!! They don't bother about their customers..
Reasons for above statement is below,
1) I have placed order for Omron Forehead Thermometer (MRP 2450/-) from Medlife Mobile Application with Prepaid Amount
Mobile Details- Pritesh Mohod([protected])
1)Order ID is - OR5526PGB-002
Order Qty - Omron Forehead Thermometer -10 Pcs
Order Amount - 24500/-
Payment Via - SBI Debit Card (Saving account)
2)Order ID is - OR5526PGB-002A
Order Qty - Omron Forehead Thermometer -10 Pcs
Order Amount - 24500/-
Payment Via - Credit Card
Total Transaction Amount from Pritesh Mohod app - 24500+24500= 49000
Mobile Details - Sneha Kamble ([protected])
Order ID is - OR1203RGB-001A/OR1076RGB-001A
Order Qty - Omron Forehead Thermometer -4Pcs
Order Amount - 9800/-
Payment Via - Credit Card (End with 5713)
Total Transaction amount From Sneha Kamble App - 9800
I am taking follow up since 21st march 2020 from Medlife Customer care Service for my Refund Process but They always say that Transaction is initiated from our end it will reflect in your account in 7 Working days, I obliged your request and wait for 8 Working days but amount is not reflect in my bank account as well as in my credit cards...
Whne I am taking follow up your customer care executive say not audible and disconnect our call and they don't have courtesy to call again to Customer...
Always your customer care operator is saying that we initiated your refund request you will get it please wait for some days and If ask for transaction ID they are providing me fake multiple transactions for the same order ID, When I have checked from my Bank they are saying no transaction is happened...
I feed up from your Statements I need my money within 48 hours from this mail hit to your inbox, Otherwise I have to file a case in consumer court against Medlife International Pvt Ltd for the fraud of Rs. 58800/-..
Need your intervention in this issue and PLEASE REFUND MY MONEY...
Thanks
Pritesh Mohod
[protected]