Medlife — refund not received against returned medicines.

N Sri Ram Mohan

from Nellore, Andhra Pradesh

Address:

500045

On 26/9/2018 i have returned the following medicines against the medicines received vide order no. Or6022gl-006a dated 18/9/2018 and order no. Or6022gl-005a dated 07.09.2018.
Voglitor md 0.2 mg - 1 strip
Meaxon od - 1 strip
Rabekind-20 - 2strips.

I have not received the amount so far. I have made payments through paytm to the following orders.
Refer order no. Or6022gl-006a and order no. Or6022gl-005a.
How long it takes to refund the amount to my paytm account.

N sri ram mohan
[protected]

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Medlife customer support has been notified about the posted complaint.

Oct 01, 2018

Updated by N Sri Ram Mohan Thank you for acknowledgement with no access to your email. And I have never seen such reply that
"You should receive a reply from the company representatives within several days."
What is the time period?

Oct 11, 2018

Updated by N Sri Ram Mohan so far I have not received refund on returned medicines.
If this much delay I may have to resort to media about your service.

Oct 21, 2018

Updated by N Sri Ram Mohan One week back one gentleman contacted me and asked for the medicines returned. After hearing he said within24 hours it will be resolved. On 19/10 another gentleman contacted me saying that they have returned the amount in cash. I told him I have not received any cash. When I have made the payment through Paytm how ur people will return the cash. Again he said within 48 hours it will be resolved.
Today just now another gentleman called and says i have lodged complaint within 48 hours it will be solved. How many 48 hours u require for settling small amount less than200/-.
I have never seen this type of worst service of the company.