[Resolved] Medplus India — amount deducted from paytm wallet but shop not received the acknowledgement

kalaisami

from Mumbai, Maharashtra

Address:

560078

Dear sir/madam,

Good evening. On 25th nov 2017, i have bought medicines from med plus shop which is located at btm 2nd stage. I tried to pay the amount by paytm wallet and amount detected from the paytm wallet but shop not received the acknowledgement for the same. So i have paid cash to them. Can you please verify the transaction and return the amount to my paytm wallet. I have attached the cash receipt & paytm transaction for your reference.

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Dec 19, 2017

Complaint marked as Resolved

Amount credited back to my PAYTM account

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

MedPlus India Customer Care's response Dear Sir,

With reference to complaint, we regret the inconvenience caused to you.

We kindly request you share your contact details so, that we will resolve the same on priority.

As we could not able to trace out the customer id and details from invoice.

For further correspondence, please callus on[protected] or reply us via email to [protected]@medplusmart.com.