[Resolved] Medplus India — collected double value on purchases.
MMuthukrishnan P on Mar 10, 2018
Customer 4262124, m. Padmanabhan. Mob [protected]. Bill amt. Rs989/ dt. Of purchase 6.3.2018 by 13.47.06 hrs. Card had been swiped; only printing receipt had not come in shop's swipe-instrument. Again swiped second time. Fate till now not known. Apart from those two swipes, sales person told, he is not confirm about receipt. Hence collected cash from me (The customer/purchaser). But sms received from the banker states:- rs.989/- debited in my account against pos @ medplus. Repeated requests made to salespersons since 6.3.2018 are not responded. Hence request you to check your accounts and give back credit to the indian bank a/c no.[protected], jawahar nagar branch, chennai 600082, branch code 1461; ifsc idib000p132 micr code[protected], swiped card*3857. Please give back credit to my account for double receipt of value (By cash as well as on card)
Complaint marked as Resolved Apr 25, 2018
[Mar 10, 2018] MedPlus India customer support has been notified about the posted complaint.
Verified SupportMedPlus India Customer Care's response Mar 22, 2018
We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.
We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.
Your relationship is important to us.
Thanks and Regards,
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