[Resolved] Medplus India — Duplicate payment refund not received 1774.02 | |
System got a error message from system hence I had made a 2 transactions with Medplus India on 31st Jan 2020, amounted 1174.02, since i have noticed that one transactions got duplicated i have cancelled the transactions. For this cancelled order i have not received the refund amount. However, have contacted and sent an email to Medplus team 15, time, no response from them. team is saying the have refund the amount to Phonepe, but i have made a payament from MobikiKWik i am unsure that why they have made the payment o Phonepe account. Have contacted phonepe customer care and they said that Merchant has to contact Phonepe team inorder to check the refund details but i have tried to communicate same to Medplus they are not ready to contact phonepe for refund. Please do let me know, how to get amount back from Medplus.? Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Jan 02, 2021 MedPlus India Customer Care's response Dear Customer, With reference to the below complaint, we regret the inconvenience caused. We kindly request you to share us your contact details so, that we can resolve the same on priority. For further assistance, please call us on[protected] or reply to us via email to [protected]@medplusindia.com. | |
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With reference to the shared complaint, we regret the inconvenience caused to you.
We kindly request you to share us with your contact details so, that we can resolve the same on priority.
For further assistance, please call us on[protected] or reply to us via email to [protected]@medplusindia.com.
Thanks and regards,
Medplus customer care