Medplus India — Excess money collected for a purchase in Chennai mylapore East Mada Street Pharmacy

Address:

Mylaore Chennai

I had purchased medicines worth INR 948 on 26th April 2021 in your pharmacy outlet in East Mada Street, Mylapore Chennai- 600 004. The amount was initially paid through my Andhra Bank Card which i was informed that the same is not swiped and got declined. I had then paid through another card of mine and the same was accepted. However the amount claimed to be declined at your pharmacy was debited to my card account. I have checked with the Bank and they have informed me that the transaction was accepted and not declined.
I have visited three times to the pharmacy and have submitted all relevant documents as sought by your team and they are unable to offer a solution and arrange the refund.